Carpetland USA Waterloo

Carpetland in Waterloo exceeded our expectations! Toni was amazing to work with! She was so helpful in helping me make flooring choices in my new home. She worked with the vendor and got us a better price on the flooring because of the large amount we were purchasing. We were working against a timeline of when we needed the flooring done and she made it happen! The install team was top notch as well! Very professional job completed! Don’t hesitate to use the team!

I am so very happy with dealing with Carpetland on my master bedroom flooring. The price was right. Alan, my salesman, was extremely patient with my visits trying out floor samples at home from carpet to luxury vinyl plank. He gave me about six quotes as I constantly changed my mind. He never lost patience with me, telling me he wanted me to be happy with my choice. He had alot of knowledge to share with me on carpet materials, wear, and vinyl flooring pros and cons. I so very impressed with his salesmanship. It's so rare to find someone so kind and patient in sales, never pushing me to make a hurried decision. The crew of 3 moved 5 heavy pieces of fine furniture in and out of my bedroom to do the installation in only 3 hours, tearing out carpet and tack strips and removing and replacing floor trim and transition strips. The job was absolutely perfect. The crew was so nice and efficient and did all the clesnup before they left. I can't say enough about this 5 star experience!! Great job, Carpetland!!