Merritt Garage Doors and Services, INC. serves residential and commercial customers with repair, replacement, and maintenance for garage doors and openers. Office hours are Monday through Friday, 7:30 AM to 5:00 PM Serving homeowners across Knoxville, Tennessee.
Reliable scheduling, courteous technicians, and clear explanations of repair options make the process straightforward. Service trucks carry common parts to complete many repairs on the first visit, and pricing is discussed before work begins Local experience that helps homeowners across Knoxville, Tennessee compare a more region-aware provider.
Headquartered in Knoxville, serving East Tennessee communities from the 6031 Industrial Heights Dr NW location.
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Services include broken spring and cable repair, track and roller adjustments, door and panel replacement, garage door opener replacement and setup, safety sensor troubleshooting, preventative maintenance, and commercial overhead door service and installation.
Customer feedback highlights prompt scheduling and technicians who call ahead with accurate arrival times. Reviewers frequently note fast diagnosis, parts on hand, and repairs completed in a single visit. Many mention courteous communication, clear explanations, and fair pricing. Long-time customers cite consistent service quality over many years.
I am very happy with the work provided by Merritt Garage Door and Services. When I called them after hours on a Wednesday, I did not expect such a prompt response. By Friday afternoon, a new motor had been installed for my garage door, demonstrating the company's commitment to quick and efficient service. The technician who helped me was extremely knowledgeable. He took the time to answer all my questions patiently and kindly, ensuring I understood every step of the process. His friendly demeanor and punctual arrival made the experience even more positive. Based on my experience, I would gladly recommend Merritt Garage Door and Services to anyone needing help with their garage doors. Their professionalism, expertise, and outstanding customer service set them apart.
Merritt has been servicing six of my doors at two locations for over 30 years. They never fail in providing exceptional services. Calling to announce appointment arrival time, answering all questions, explaining every aspect of their work, and giving a reduced price when paying in cash or check. Have their number in my contact list as my go to.
Merritt customer service representative scheduled my phoned service request efficiently. Technician kept me informed by phone regarding his expected arrival time. Technician quickly diagnosed my garage door problem and had parts available on his truck to immediately install and get the door operating normally again. Merritt garage door service is definitely a good choice. Very satisfied!
I do not leave many reviews (good or bad)I couldn’t be more thankful for Merritt Garage doors. I called in because my wife couldn’t get her car out of the garage because the door would raise up and then stop. All their service techs were on jobs already and the owner himself came out got the door open for her and found the issue. I had a prior issue with the garage and a different company come out a year ago quoted me a new door (that I didn’t need) and try and make money off me. Not this company he showed me the issue personally and fixed it for a fair price.If that’s how the owner goes about his business, I 100% recommend and trust his services. Thank you again.
They gave prompt service and a fair price. Well pleased with the entire experience! Everyone was very courteous and professional. Justin/installer did a great job!!!
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Multi-point inspection and lubrication for smoother, quieter operation.
Discount on replacement when your existing opener is beyond repair.
Bundle pricing on door, hardware, and standard installation.
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