Beth Kramer
Tim and his staff were all very friendly and helpful. They replaced our garage door to the exact specifications that were needed based on our HOA requirements. They did a great job and I wouldn't hesitate to recommend them to my friends.
Business ProfileGarage Door Companies in Syracuse, New York
Reynolds Overhead Door
Reynolds Overhead Door
Reynolds Overhead Door installs garage doors and is based in Jamesville. It serves Syracuse and Rochester, New York, and sells and installs American-made CHI doors. The business has served the two cities through three different owning families.
Last Updated October 2, 2026.
Business Highlights
- Timothy Sprague is the current owner.
Service Area
Syracuse and Rochester, New York.
Active Business Listing
Reynolds Overhead Door is one of 9 garage door companies ProsGrade lists in Syracuse, New York.
Active
Public local listing
Listing details
3 services listed: Garage door installation and replacement, Garage door service and repairs and Preventative maintenance. Open weekdays, closed on weekends. Rated 4.8 from 47 reviews.
- Verified listing details
- Service information
- Customer review signals
- Photo gallery
- Public contact information
- Published local profile
How This Business Compares
How Reynolds Overhead Door compares with the other 8 garage door companies on ProsGrade in Syracuse, using public Google ratings and review counts.
- Rated 4.8 on Google, at or above the 4.7 average of other Syracuse garage door companies on ProsGrade.
- One of 7 Syracuse garage door companies on ProsGrade rated 4.7 or higher from at least 10 reviews.
Services Covered
3 services- Garage door installation and replacementAmerican-made CHI doors; styles from white raised panels to full wood overlays
- Garage door service and repairsResidential and commercial; broken springs and cables; troubleshooting less obvious issues
- Preventative maintenanceTwice-yearly service recommended; checks from rollers to bolts
Reviews
What customers say
Customers repeatedly describe Tim as friendly; several also mention prompt work and cleanup afterward. One customer describes a temporary fix for a broken spring until a new spring arrived, followed by Tim returning to finish the job.
Customer Reviews
Kathaleen Minahan (Kate)
Tim was prompt and very knowledgeable. I called him yesterday and he was over here today fixing my garage door. Completed quickly and he cleaned up after himself as well. Super nice guy and will highly recommend his services to anyone who needs garage door repairs! Thanks again, Tim!!
Colby Thomas
Highly recommend! Tim did a fantastic job inspecting, and making some very helpful adjustments on my 92 year old mother’s automatic system: professional, and super friendly. The work was quickly and neatly done…and he gave us some options to upgrade but did not try to sell us more than what was needed. Can’t ask for better than that!
Jason Williams
Excellent service fast and dependable!!!
The spring on my door broke Tim came out the next day put in a temporary fix until the new spring came in and once it did he came right out to finish the job. Tim is friendly, professional, reliable and his work is top notch. I would definitely recommend this service to anyone in need of garage door repair!!!
seth shapess
I called Tim when my garage door stopped working. He came out the next day and diagnosed the problem. I decided to replace the opener. Tim came back out 2 days later and installed the opener in no time! I was impressed with how quick he was able to get me back up and running. He cleaned up all the garbage and left no mess whatsoever. The price was very reasonable. Everything about my experience with Reynolds was great. They are a great company, I highly recommend them for any garage door issues!
Write a Review
Share your experience with this business. Reviews are moderated before they appear publicly.
Frequently Asked Questions
What does Reynolds include in an estimate?
Each estimate includes a detailed scope of work. The customer also receives a written report breaking down the estimated cost and time.
What happens if Reynolds expects a job to miss its agreed completion time?
It communicates throughout the work and reaches out to arrange a new completion date if it expects not to finish on time.
Can Reynolds bill home insurance?
No. It does not bill insurance, but provides documentation for customers to file for reimbursement.