Business ProfileVerifiedGarage Door Companies in Walnut Creek, California
Garage Door Repair and Rescue INC
Garage Door Repair and Rescue Inc. is a garage door company based in Walnut Creek, serving homeowners throughout the Bay Area. It handles repairs, maintenance and installations, with custom-door options that include modern, glass, wood-look and carriage-style designs.
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Business Highlights
- The company describes itself as family-owned.
- It says it is licensed and insured.
- It reports more than 20 years of experience serving Bay Area homeowners.
- Its technicians are described as trained and certified to inspect, diagnose and repair garage door systems.
- It offers free estimates and explains recommended work before approval.
- It offers a parts-and-labor warranty; terms vary by product and service.
- Same-day appointments may be available depending on scheduling and availability.
Service Area
Walnut Creek, Concord, Pleasant Hill, San Ramon, Danville, Oakland, San Jose, San Mateo, San Rafael and San Francisco.
Public local listing. Garage Door Repair and Rescue INC is one of 9 garage door companies ProsGrade lists in Walnut Creek, California.
Listing details
11 services listed, including Garage door repair, Garage door spring repair and Garage door opener repair. Open 6 days a week. 12 reviews.
- Verified listing details
- Service information
- Customer review signals
- Photo gallery
- Public contact information
- Published local profile
How This Business Compares
How Garage Door Repair and Rescue INC compares with the other 8 garage door companies on ProsGrade in Walnut Creek, using public Google ratings and review counts.
- One of 9 Walnut Creek garage door companies on ProsGrade.
Services Covered
11 services- Garage door repairFull-system diagnosis covering springs, cables, openers and tracks
- Garage door spring repairTorsion and extension spring repair and replacement
- Garage door opener repairMotors, sensors, remotes, controls and drive systems
- Garage door opener replacementNew motor, drive system and controls sized for the door
- Garage door cable repair and replacementLift and safety cables, drums and related hardware
- Garage door off-track repairTrack realignment; rollers, cables and hardware checked
- Garage door maintenance and tune-upInspection, lubrication, adjustment and safety-feature testing
- Garage door installation and replacementNew and replacement doors; old-door removal and disposal included in installation pricing
- Custom garage doorsDesign and installation for non-standard openings, styles and materials
- Emergency garage door repairUrgent problems with doors that will not open or close, are off track, have broken springs or are damaged
- Crashed or damaged garage door repairVehicle impacts, bent panels, damaged tracks and related hardware
Reviews
What customers say
Two customers describe same-day spring service; one also called the job “really easy and quick.” One customer described a second worker redoing an adjustment made difficult by uneven concrete; the customer said the worker explained the result and that the extra work and materials brought no added charge. Another customer reported slow door operation and said a second company found the installed springs were two sizes too small, putting strain on the motor; after that company replaced them, the door's opening speed returned.
Customer Reviews
Sergey Numerov
We had a non-straightforward case of needing to re-adjust our garage door after concrete re-pouring. The first person didn't quite finish the job to our satisfaction (uneven concrete made that hard).
We then reached out to the owner and from the way he communicated, he obviously cared about the job being done well. He reassured us that if we weren't happy with the result, we would get our money back.
He then sent another worker (more senior, we're assuming) who did quite a bit more work and used more materials, essentially redoing the original job. The door looked good and the result was as good as it can be in our specific case and the worker explained it all very well. Despite those additional materials, we weren't charged more money.
The bottom line is that they did a thorough job to make sure we were happy with the result and treated us fairly when it came to renumeration. Not all service providers are straightforward in that way.
Sydney Sloan
Excellent service!! My garage door springs broke and they were able to come out same day for an estimate and were able to replace the springs on spot. It was really easy and quick. The price was good as well. Highly recommend! Thanks again
Steve Erlick
I had a broken spring that needed to be replaced on a double door. They were quick to respond and quote and install the replacement springs. We've had issues with the door raising slowly and I finally had another company come out and look at the door. They said that the springs that had been installed were 2 sizes too small for the door and were putting too much strain on the motor. I had them replace the ones that Garage Door Repair and Rescue had installed and I the garage door opening speed was back to where it used to be and I could again also raise the door by hand. Definitely would not recommend Garage Door Repair and Rescue.
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Frequently Asked Questions
How many visits might a garage door job take?
Depending on the issue and the parts required, some jobs may take more than one visit to complete.
What does Garage Door Repair and Rescue Inc. check during spring work?
The technician checks the springs alongside the cables, drums and bearings before recommending a repair.
What happens if a track section is damaged during an off-track repair?
The door is realigned, or damaged sections are replaced, and the system is tested.
How does Garage Door Repair and Rescue Inc. finish an opener replacement?
The old opener is removed, the new unit is installed and programmed, and the system is tested through several full cycles.