Bill Beazley Homes

I truly enjoy the service from Elizabeth Graham. She's always very helpful to get the job done. We need more employees in the customer service business to learn from her. She needs to be promoted to head of your business. Great Job hands down!!!!

We have been living in our house built by Bill Beazley Homes for a year now. I'd say these homes are built very well with no wasted space & stylish! Yes, they are built by people & there will be issues, but ours were minor issues. That being said, our local warranty manager Rick Marschalk has been very professional & a hard worker by getting the minor issues taken care of! I will buy a Bill Beazley home again.

Don't buy from Bill Beazley, run as fast as you can!! This company will tell you anything to get you to buy a home from them. The quality of the house is poor for the money you pay. I paid Bill Beasley plenty of money to add wires for my security camera ,,see pictures below, that's what I paid for!!! I made plenty complaints, but after the passing of my son, I had no fight left in me and a lot of things slipped through the crack.This is my second time I wrote a review, the first one I was asked to take down if they fix the problem. The problem was never fixed. I was told they was not going to be built behind my house and they added about 40 houses behind me. We have no privacy even with a privacy fence because they built the new houses on the hill. People can looks down into my backyard. Let's not talk about homeowners association, who is suing me. I complain about the grass behind my house on August 2 and on August 12th they filed a law suit on me for not paying my homeowners bill for this year. Which I can honestly say, they never sent me a letter saying I owe them anything. I honestly feel like I was being targeted , by I this company. I guess that's what happened when you complain and owe money ,,,you get sued. If you buying a house in a neighborhood with a community mailbox,,,run,,, you will never get your mail. I don't understand how the street I live on have two names!! I see how the mailman can get confused. I believe if you live in a house., should have a mailbox!!! In my career, I have taken care of many people in the CSRA . I always believe if you do good by people ,,good will always come to you!!! I will continue to pray every day that this company would do good. This been going on since 2017!!We contact your company several times before my warranty went out. We have documents and emails The problem never was resolved. Bad business and management

I am a retired industrial specialist who owned a restaurant commercial maintenance business after retirement. My Bill Beazley home is my 4th new construction home I have owned. I tell you this, because I have years of experience in the construction business and new home construction. Bill Beazley Homes is the worst company I have dealt with both personal and professionally.
Bill Beazley Homes states that “the house is a turn key job on or before closing.” That is so far from the truth. Our home wasn’t even finished when they had us do a walk thru. There were over 105 work orders by the builder for repairs, replacement of damaged or broken items and install items missing per the contract. I have all supporting documentation. All items discussed in this review occurred during the warranty period. Some items were; broken doors, missing trim, missing window, broken light fixtures, damaged to hardwood flooring, concrete patio poured in wrong location, roof not completed, no gutters, missing smoke alarm and standing water in the back yard, missing attic insulation. The builder, in writing, stated that repairs are to be completed in one week. After 18 months, there are items that were never repaired and items the builder refuses to repair – despite agreeing to do so. Many items took several visits to complete.
Despite the assignment of a construction foreman, construction supervisor and customer representative to each house, not one time did anyone ever visit the house to insure repairs were completed. Several repair orders were even checked off as completed and deleted when nothing had been done. The lack of attention to detail, customer focus and communication is ridiculous.
The following is a sample of the typical engagement with Bill Beazley Homes in dealing with what they categorize as “warranty” work. 7/19/2022 walk thru. Evaluate grading of back yard (standing water.) 10/4/2022, work order submitted to laser shoot the grade of the back yard. 11/8/2022, two foremen with Beazley Homes and two employees from the landscaping that did the yard grading evaluate the grading of the back yard. All agree that there were high and low elevations resulting in improper drainage. It was agreed by all that the landscaping company would re-grade and re-sod the back yard. An appointment was made with the landscaping company to do the repairs. No one showed. Repairs were never done. Months later, the landscaping company no longer works for Bill Beazley Homes and Bill Beazley Homes refuses to correct the problem. Estimates for repairs $9,000.00 to $10,000.00. I could go on and on with all the problems we have had with this “turnkey” home.
Bill Beazley Homes offered for sale to us a home that was not ready for closing. When shortcomings were identified, Bill Beazley Homes said the inadequate/unacceptable items would be covered under warranty work. Then after closing, we had to argue with Bill Beazley Homes to have the issues addressed. Promises are made and not kept. If you are considering a home by Beazley Homes, I would recommend you have a reserve for repairs and a lawyer. I also recommend not closing if you have identified any issue, no matter how minor. My old house was sold, my belongings on a moving truck and I am disabled with no family in the area. I am in my golden years of life with health problems, this house was to be our retirement dream home and because of Bill Beazley Homes unfair business practices, it didn’t turn out that way. I am sure Beazley Homes will try to point the finger at someone else or me in responding to this negative feedback, but I can back each and every instance of poor workmanship, poor customer service a