Sunset Custom Homes builds new custom homes in Western New York, emphasizing a collaborative process from initial planning through final walkthroughs. The office is located at 3172 South Park Ave in Lackawanna, and appointments can be made by phone or via the website.
Local knowledge of Western New York zoning and building conditions, a collaborative design-build process, and direct communication from planning through final walkthrough.
Buffalo, Lackawanna, and nearby Western New York communities, including Erie County and Niagara County.
Services include custom home design-build, new home construction, site evaluation, permitting coordination, and finish selections support. The team also assists with plan modifications and community/lot options in Western New York.
Customer feedback is mixed but highlights strong communication and patience during the build process for those who completed projects. One review notes a positive overall building experience, calling out attentive listening to concerns. Another review cites jobsite organization issues affecting neighbors. Overall ratings suggest solid results for some clients alongside concerns about site management on active builds.
Sunset custom homes built our current home. Ed did an amazing job. Always listened to concerns and was patient with us through the whole building process. This is the third home that we have built, and it was definitely the best building experience ever. If you're looking to build, give sunset custom homes a call. You won't be sorry.
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Sloppy work, sloppy business, especially leaving equipment all over the neighborhood, a lot of unnecessary headaches for neighbors and still leaving a trailer in the middle of the road on the job they are now on. Lazy
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