Pro Listing

True Living Custom Homes

Charlottesville Home Builders
Ranked #5 in Charlottesville | Grade B+
4.80 (11 reviews)

True Living Custom Homes

True Living Custom Homes partners with clients to design and build personalized homes in the Charlottesville area, offering plan customization, transparent updates, and on-site coordination.

Why Homeowners Choose This Business

Clients highlight responsive communication, straightforward guidance, and a collaborative approach to customizing plans. The local team provides consistent points of contact from start to finish, helping decisions stay on track and details come together as expected.

Service Area

Charlottesville and surrounding Central Virginia communities.

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Listing details

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  • Verified listing details
  • Service information
  • Customer review signals
  • Photo gallery
  • Public contact information
  • Published local profile

How This Business Compares

A quick local comparison based on review strength, business detail, and local service fit.
  • Performs at or above the local average for Google rating.
  • Shows strong customer satisfaction signals based on review quality and volume.

Services Covered

  Renovation Services
  Custom Home Builder
  Design-Build Homes
  New Construction Homes
  Plan Customization
  Pre-Construction Planning
  Budgeting and Allowances
  Finish Selections
  Project Management
  Site Coordination
  Final Walkthroughs
  Energy-Conscious Building
  Homeowner consultations

Custom home design-build, plan customization, new home construction, pre-construction budgeting and guidance, coordination with designers and trade partners, and final walkthrough support.


Reviews

Recent Reviews

4.80

(Based on 11 reviews)

Reviews frequently mention responsive communication and an easy-to-reach team throughout the build. Homeowners note the ability to customize plans and appreciate guidance on selections and details. Several long-term owners report solid workmanship that continues to hold up well. One review described an early communication lapse that was later explained and addressed.

We just worked with True Living Builders on our new build home and we had such a wonderful experience! We were able to use one of their plans and make our own changes and customizations to build our perfect home. I am very appreciate of their expertise and inspiration to help make our dream home a reality. Highly recommend.

Google Review
Andrea Cushing on True Living Custom Homes

Very pleased! My husband and I had a great experience with our build. From the very beginning Josh and Jim were just the nicest most genuine people to work with. Throughout the process they were always very responsive and attentive. As a smaller company it was a very personal experience and we always dealt directly with the people who were on site quickly and easily. Brandon was also more than helpful when we had a small issue that needed quick attention after the build was complete. We are very pleased with the quality of our home and how it turned out. We highly recommend this business!

Google Review
Justin McConnell on True Living Custom Homes

We love our home and we are very happy with how everything turned out. Exceeds expectations! 4 years later and the home continues to please! Everything still looks brand new. Highly recommend True Living Custom Homes!

Google Review
Patrick Maloney on True Living Custom Homes

May 25 2020
Amazing Experience-Exceeded Expectations! Just moved into my new house built by True Living Custom Homes. I interviewed 4 home builders and selected True Living for the project. I couldn't be happier with the outcome. This company is built on honesty and integrity, which is a rare quality to find and their product was everything I was hoping for. Josh McConnell is a smart and talented builder. He listened to our goals and lead us through their in house design and architecture experience. Their standard features were upgrades to other builders and True Living has the ability to deliver and meet your expectations no matter the challenge or detail. Our project manager Brandon is extremely knowledgeable, hard working and one of the best custom home builders I have ever met. He treats the property like it is his own home until they hand over the keys. During my initial call I spoke with Jim and discussed the scope of my build, budget and want list. He made himself available throughout the project and was there for any question or concern that came up. If you are interested in building a home, give this company a call. Go meet with Josh and Jim. I highly recommend them.

Update July 2 2020
We've been in our True Living Custom Home for a little over a month and wanted to provide some feedback to prospective customers. It's been over 90 degrees recently and we've been extremely happy with how comfortable the inside of the house feels. True Living has a crew come prior to insulation and they spend hours caulking between every stud and joint. They spray foamed every possible air leak and only then insulate with a high-end wall and ceiling insulation application. The HVAC is a dual zone TRANE brand system that draws in fresh air since the structure is so air tight. The temperature between the first and second floors is completely adjustable, yet we have a large two story great room and the upstairs does not get hot or hard to control. We are also pleased with the consistency between rooms. It's a quality you feel living in the space and it was very noticeable coming from our previous home.

Google Review
Val thePoolgal on True Living Custom Homes

I met the guy at my property. Gave him my ideas. He took some of my papers. Then I never heard back from him. Emailed him again. To see if he had some plans that matched up with mine. No reply. Finding someone else.
I finally got an email back. Much appreciated. He gave me some numbers. He had a medical situation.Life happens. I understand. I will change my review. I can't give a total 5 stars. Because I don't know of their work. So I will leave that up to people they've done houses for. They look beautiful online.

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Frequently Asked Questions

Both options are available. Many clients start with a plan and personalize it, while others bring their own ideas for the team to refine. The process focuses on aligning layout, finishes, and budget. Your project lead will outline what’s feasible before construction begins.

You can expect regular check-ins and direct communication with the build team. Milestone updates help you make timely decisions on selections. Site visits can be scheduled as needed. The goal is to keep you informed without overwhelming your schedule.

Permitting, design revisions, material lead times, and site conditions are the biggest drivers. Early decisions on plans and selections help keep the schedule steady. Your builder will provide a target timeline and update it as the project progresses. Any changes are discussed before they impact the calendar.

Yes, pre-construction budgeting is part of the process. The team outlines allowances for finishes and fixtures so you can choose within a clear range. If you select items above an allowance, you’ll receive an updated cost before proceeding. Transparency helps minimize surprises.

You’ll complete a final walkthrough to review finishes and note any items for touch-up. The team will provide guidance on basic home operations and care. Any remaining punch list items are scheduled. Closing occurs once all agreed items are addressed.
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Opening Hours


  • Monday 8:30 AM – 4:30 PM
  • Tuesday 8:30 AM – 4:30 PM
  • Wednesday 8:30 AM – 4:30 PM
  • Thursday 8:30 AM – 4:30 PM
  • Friday 8:30 AM – 4:30 PM
  • Saturday Closed
  • Sunday Closed

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Business Details


Business Rating
4.80 (11 reviews) Pro Listing
Address
140 S Pantops Dr Suite 102, Charlottesville, VA 22911
Phone
Business Type
general_contractor

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