Business ProfileVerifiedHome Builders in Kissimmee, Florida
Cypress Hammock by Pulte Homes
Cypress Hammock by Pulte Homes is a residential community in Kissimmee, Florida, where Pulte offers new-construction homes. Pulte Portal lets homeowners track construction progress and view details of their new homes.
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Business Highlights
- Pulte lists a 10-year limited structural warranty.
- Pulte describes its Build Quality Experience as keeping buyers involved in construction.
- Pulte says each new home is pre-wired for connectivity and includes smart-home products and features.
Service Area
Kissimmee, Florida.
Public local listing. Cypress Hammock by Pulte Homes is one of 10 home builders ProsGrade lists in Kissimmee, Florida.
Listing details
4 services listed, including New construction homes, Floor plans and home design and Home personalization. 37 reviews.
- Verified listing details
- Service information
- Customer review signals
- Photo gallery
- Public contact information
- Published local profile
How This Business Compares
How Cypress Hammock by Pulte Homes compares with the other 9 home builders on ProsGrade in Kissimmee, using public Google ratings and review counts.
- One of 10 Kissimmee home builders on ProsGrade.
Services Covered
4 services- New construction homes
- Floor plans and home designFlexible layouts for household needs
- Home personalizationInteractive design tools and options for different budgets
- Homeowner repair requestsOnline repair-request form
Reviews
What customers say
Several buyers praised helpful guidance or clear, responsive communication during purchasing and warranty service; Anthony Cimino also praised the construction managers for correcting minor issues before closing. One customer described construction delays, unresolved defects and sewage backing up from drains during the first week after moving in; the buyer said the issue was covered under warranty and the emergency number helped fix it.
Customer Reviews
Anthony Cimino
We just closed on our home at Cypress Hammock and had such a great, seamless experience. From the start of visiting the community, our sales consultant Layla was very helpful and informative with making sure we understood the process and showed us homes that fit our budget and needs. When we decided to pursue a home and move into contract, our construction managers Sarah and Jose were so helpful at ensuring any defects/minor issues were corrected before closing and explained any nuances or concerns we had with the home in great detail. I would highly recommend Cypress Hammock and working with Layla, Sarah, and Jose on your home!
Luis Martinez
Javier represents what Pulte Group and every construction company should strive for in terms of costumer service. By providing constant and clear communication, he always ensures our experience with services needed through the warranty were top-notch. Without a doubt, Pulte should consider him an asset to the company. Great community, great location!
Robert H
Pulte did such a poor job with the construction of my home creating delays. The construction manager tried his best to fix things but there were endless things wrong that not everything has been fixed. I was given a number to the warranty manager Javier, but he has never answered the phone. Within the first week of moving in sewage water with feces started coming up from the drains. Our pipes were clogged and the plumber said it was from construction workers flushing down tape. Luckily it was covered under warranty and I would say Pulte emergency number did help get the issue fixed. After moving in and living in the house for a few days, my family can really start seeing all the errors in the house. I give 2 stars because I would say I am 40% happy with the house.
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Frequently Asked Questions
How quickly does Pulte respond to homeowner service requests?
Pulte says a local service professional will communicate within two business days after submission. It says appropriate timelines are shared during the service experience.
What does Pulte’s 10-year limited structural warranty cover?
Pulte lists coverage for footings, bearing walls, beams and roof sheathing. Its warranty terms, conditions, exclusions and limitations apply.