Coventry Homes - Painted Tree

Here's the revised review: After an exhaustive search that took us through over 25 homes at Painted Tree and visits to more than 7 different builders, we can say without a shadow of a doubt that choosing Coventry Homes was the best decision we ever made. From the very first moment we walked through the door, Brittanie McDonald set herself apart from everyone else we encountered throughout this entire journey. While other builders had us feeling like just another transaction, Brittanie made us feel like family. Her warmth, patience, and genuine enthusiasm for helping us find the right home was something we had never experienced before in any sales environment, real estate or otherwise. We were thorough buyers. We asked every question imaginable, visited multiple times, and took our time making one of the biggest decisions of our lives. Not once did Brittanie make us feel rushed or pressured. She answered every question with honesty, went above and beyond to walk us through every detail, and truly listened to what we were looking for. Her customer service is simply in a league of its own and made what could have been an overwhelming process feel exciting and joyful from start to finish. Thanks to Brittanie's guidance and dedication, we found and purchased our perfect home and we could not be more in love with it. We are beyond grateful that we walked into that model home and met her. If you are considering Coventry Homes at Painted Tree, do yourself a favor and ask for Brittanie McDonald specifically. She is a true gem and Coventry Homes is lucky to have her on their team. Thank you Brittanie for helping make our dream a reality!

We recently signed up to build a house in the Painted Tree development in McKinney. We started exploring various options around the middle of 2025 – different areas, builders and home styles. We currently live in Ohio, so we had to perform these evaluations during our visits to Dallas to visit family. It was during one such visit that we met Brittanie and started exploring different Coventry home plans to see which ones met our needs. Brittanie was very helpful in answering questions we had and making suggestions that would help our decision process. She sent us to several completed spec homes to see the plans, options and features firsthand. Sometimes, these homes were in other communities but available for us to see which gave us an excellent idea of the home plans that we would like. She was in touch with us even after we returned to Ohio and kept us updated on the Coventry building activities, availability, latest promotions, etc. She would respond to my questions usually within a couple of minutes and if she did not know the answers, she would get them from the people who would know the answer, no fluff or making up answers on the go. When we were ready, she explained the process of making an offer and made it very easy. She kept us updated on the progress and counter offers and giving input on updates / options that suit our needs. So, here we are, looking forward to our new home which will be ready later this year. Moving to a new state leaving behind your established life and nice home is stressful but Brittanie ensured that deciding on the house we want to build was easy. During our search we interacted with sales people from other builders too but Brittanie and Coventry Homes plans made us go with them. Even after the offer was accepted, she has been in touch to provide any information we request and answer questions. We recommend Brittanie without any reservations.