Hedgefield Homes

I would go with Hedgefield Homes over and over again if we ended up building again. The communication was great. I went into it telling them I needed more communication than the normal person. Ryan was great at that. He got back to me and explained everything. I was so happy with that. Everyone at Hedgefield was wonderful to work with. I’d recommend them to anyone looking to build.

Complete Honest Review from 2 year Homeowner:

We are currently two years into our new Hedgefield home. The start of the process is great, and you have all the warm and fuzzies thinking you found a terrific builder for a good price… then it starts.

The first issue we had and got a taste early on of how Brian the owner would handle things was on the 3rd set of prints and they had changed the finish material on the chimney from brick to siding without saying anything. I brought this up and Brian was quick to say it wasn’t priced like that and he would not be doing it because it would cost 3k (less than 1% of home cost).

Move on to the build process, and hardly anything went correctly.
1. The flooring was laid in the wrong direction throughout the whole house, even though it was marked on the prints.
2. Walls were built that weren’t even supposed to be there (I had to take them down myself)
3. The wrong smaller size door was put leading into the laundry room. (Had to take door off to get washer/dryer in)
4. Only one of the two light fixtures was ever installed in the laundry room.
5. They charged us 1200-1500 for a dogwash in the garage and never completed it. We ended up with a handheld sprayer on the wall and a platform under it built from plywood with no bath/sink.
6. They charged us $7500 for the tile in the master bath and it is the worst tile job I have ever seen with 1/4” slivers of tile to fill in gaps because they didn’t start the tile in the correct spot Brian made excuses for the poor labor that didn’t make any sense to someone that understands construction.
7. Brian also fought me tooth and nail to have the tile contractor put schluter strip edging at the edges of the master shower so that the raw cut edges of tile weren’t exposed (the superintendent Mike ended up having the tile contractor do it and told me not to mention it to Brian) .
8. We have 9’ ceilings and Brian said they only priced the shower tile to go to 8’ so the top of our shower was going to have 1’ of drywall at the top, he would not budge on putting one more row of tile up there so I had to source the tile and tile it myself (our glass shower door goes to the ceiling so it needs tile the whole way).
9. There is an extra random wall bump out in our garage because they did not put the plumbing in the correct spot so they just built an extra wall 4’ tall to cover it.
10. The vinyl flooring was probably installed wrong because we are getting 1/4” gaps between pieces now.
11. The backsplash in the kitchen is crooked and runs up hill.
12. Our powder bath toilet is double the distance away from the wall behind it than it should be, guests have to reach behind them to get toilet paper (another plumbing position issue).
13. They did not cut the access to the second floor attic until the very end and ended up just cutting a tiny square out inside one of the upstairs bedroom closets (no way to put the fold down stairs inside the closet so it’s useless).
14. They never covered the first floor attic access that’s in the garage, just a huge open hole into our attic.
15. The A/C and Heat must have been wired wrong, it constantly pops the breakers that are on the unit in the 2nd floor attic that has no way of getting into except climbing on the closet shelving to get through the tiny hole they cut as an after thought.

Geez should I go on? It was a terrible experience and mostly fully because of how the owner of the company Brian handles and treats you as a client, he would rather you be unhappy and save himself a dollar than the latter.

For context our home “started” at 242k we added options and upgrades up to 340k (not penny pinchers looking for a deal we wanted a nice forever home and we messed up picking Hedgefield).

Yes Brian of course tried calling me after my first very early on review but to be honest the way he handled everything through the entire process, we were done going back and forth with someone who did not care how our home ended up in the slightest.
I would not recommend Hedgefield Homes to anyone at all.

We are so happy with our home and can't thank the Hedgefield team for building our forever home!!! The design meeting went so smooth and was set up perfectly to make decisions easy. All meetings leading up to build start were great and helped work through all our options. it was amazing to see our home go from start to finish.
We can't thank Hedgefield enough for our beautiful home! This was our first built and we were nervous about the entire process,
but Hedgefield made it easy with their step by step process which they walk you through! I would highly recommend Hedgefield Homes, they make the process simple!

Hedgefield Homes was a wonderful choice to build our new home! The whole team at Hedgefield were so helpful and ready to assist us in anyway. They were always available and happy to answer questions or explain any part of the process that we were unfamilar with. We are pleased with the quality of home they built for us and the thoroughness of their inspections. The whole process went so much smoother than we imagined it would and we feel blessed to have chosen Hedgefield as our homebuilder! We love our beautiful home, thank you Hedgefield Homes team!

Building with Hedgefield was overall very low stress and I know that is often not the case with custom builders. We liked the fact that all decisions were made prior to building and how quickly issues were resolved and communicated. The quality of materials exceeded our expectations. We felt very welcomed with the Hedgefield team and very much part of the process.
If we ever build a new house, we will use them again!