New Era HVAC LLC

Josh Marzic on New Era HVAC LLC

edit - view the reply below, just b/c I had an old system they couldn't properly communicate or be professional? He confirmed that they DO work on those systems. Sure there would be a delay in ordering parts I was told. No problem, but that does NOT excuse the no show + no communication on TWO appointments.

Unfortunately Ignacio at New Era HVAC did not come through.

We scheduled originally for Saturday at 8am (he picked the time), so I woke up, was out waiting for them...no show. I text at 8:30a and get a reply that his technician had car issues. Ok...it happen I say to myself, give them a second shot.

Reschedule for Monday (today) "around 2" I text them at 2:14pm and ask if we're still on, no reply(although I can see that they saw the text). At 2:49 I text and tell them not to come that I'm going with someone else due to the lack of communication, and lack of professionalism.

I cant imagine if we had a complex issue that required parts orders, and follow up visits, etc...and how long it would take given they missed two appointments, and no communication. Looking elsewhere for my HVAC needs, and would encourage friends and family to do the same.

Sheri Maali on New Era HVAC LLC

I would HIGHLY recommend New Era HVAC to everyone. They have replaced all of our air and heating units- best price out there. They are honest, hard working, very knowledgeable and very pleasant. They are always available when I call for anything. Efficient and quick to diagnosis any issues. Highly highly recommend this company

Markita Redwell on New Era HVAC LLC

My furnace stopped working and I called New Era to check it out. They provided me some options of repairing my existing unit or purchasing a high efficiency new furnace. I was just going to get it repaired and they told me they offer financing and a warranty on parts and labor. I decided to just purchase a new furnace and air conditioning unit because I was having problems with it in the summer. They let me know the date and time they were going to come out. They were very respectful of property, installed everything in a timely manner, cleaned up behind themselves, and made sure everything worked properly before they left. Really appreciated the honesty and professionalism. Will definitely recommend them to friends/family.

Anita Tracy on New Era HVAC LLC

Looking for a heater and cooling company. I would highly recommend New Era HVAC, LLC. Ignacio did an excellent job.
He put a new furnace in one house and fixed the central air. In another house he did a complete heating system, registers and controls. He
didn't mind getting dirty to fix the problem. Ignacio, even did electrical work to insure our safety.
Stayed until he completely completed the system. All of this at a very competitive price and timely manner.
Thank you, Ignacio.

Valerie Aquino on New Era HVAC LLC

I can't say enough good things about Ignacio and his company. I got several estimates for a full replacement of furnace, AC & humidifier. Some estimates were outrageous but Ignacio was right in the range of what I thought I would have to pay. He came out on a Friday to give me the estimate. He was so friendly and explained everything that would be done. I hired him that morning. He called his team and they got started right away. They were done with everything in about a day and a half. Even coming back early Saturday morning which I appreciated. When they were done with the installation he went over everything with me and answered all of my questions. I am extremely happy with the quality work they did. If you are looking for repairs, full replacement or anything to do with HVAC these are your guys!