Action Air

Action Air is absolutely amazing. We were looking for a new HVAC provider due to ongoing but not consistent issue with our AC unit (freezing up) that two previous providers could not figure out over the last year. Our neighbor highly recommended Justin at Action Air. The appt was quick to schedule - Justin came a couple days later. Of course the AC unit was acting okay when he got to our house but based on the issues discussed and photos I showed him, he said it was like a trip to the doctor and that the unit seems ok at the appt but he knows it is not. Then he spent two hours testing the outdoor unit, air capacity blowing from the various vents downstairs and upstairs and examined all the duct work in our walk in attic. He then thought there could be an issue in the crawl space where most of our duct work is. He crawled through and tested out various things and that is where he figured out the issue - a partially crushed duct and a missing damper causing the air to not properly circulate. I can easily tell you that not a single other provider bothered checking any duct work or go in our crawl space to figure out the issue. Justin took copious notes for his installers, photos and videos and patiently explained the issues to me in detail. He provided a quote within a week. The work was completed a few days later by another team of two who were just as amazing in fixing the issue within a few hours. Our AC has been working perfectly ever since and I cannot thank the team at Action Air enough. We have signed up for their monthly maintenance plan as well. We highly recommend them for any HVAC needs!!!

My unit stopped working and I called them and he told me the whole thing is bad and I need a $15,000 unit. I told him I’d get back with them so I called 911 Air and they came out and told me there was nothing wrong with the unit that it fired right up at the board and said it’s my thermostat. Put 2 AA batteries in it and works like a charm and didn’t even charge me a service call. I am a 70 year old widow and I was ripped off. Plus I had to pay a $89 service call for him to come into my home and LIE to me telling me I needed a whole new unit. I am not stopping here. If I was taken advantage of how many more elderly widow and widowers This company is a scam and I am disputing the charges

Appreciated Action Air's quick response on a wet day and Chris's knowledge of the likely problems and efficiency at fixing the problem once I explained what the unit was and wasn't doing. Chris is most personable and explained what was needed as he made repairs.

Justin from Action Air came to troubleshoot some AC issues we were having. He had the problem identified within minutes and the issue rectified shortly thereafter. No frills, absolute professionals. Cost of service was more than fair. 10/10 would recommend this as the go to company for all AC issues!