Jones Heating and Air Conditioning is a local HVAC contractor known for clear communication, dependable maintenance, and careful replacement work. Customers frequently describe smooth experiences from estimate to completion.
Customers often cite courteous technicians, clear explanations of findings, and careful installation work. Multiple reviews reference reliable maintenance plans and smooth full-system replacements. The company’s local presence and responsive coordination are recurring positives in feedback.
From its Mint Hill base, the company serves nearby areas including Concord, Charlotte, and adjacent communities.
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Local HVAC company serving Concord and surrounding areas with heating, cooling, and maintenance services.
Heating and cooling system repair, seasonal maintenance/tune-ups, full HVAC system replacement and installation, efficiency evaluations, and thermostat upgrades.
We have an annual contract and are glad we do. This is our second visit for 2022 and decided to renew for 2023. Our service technician, Amir was polite, professional and was overall a delight to communicate with. He explained everything quite well and made me aware of a potential future issue with the downstairs heat exchangers. Now I can prepare for the future.I'd recommend their services.
When we moved into our house they had already serviced one of the units for the previous owners. When it came time to call for service I decided instead of randomly calling around I would use a place that already had knowledge of the property. Everyone I’ve worked with has been very helpful and they have excellent customer service. We have been using them for almost 6 years now and I have never had an issue with anything they’ve installed or repaired. When we moved in there were 4 units that were all 25 years or older and we also had 2 other properties with older units as well. Super expensive to replace all at once but they helped us decide which would best to replace and which we could get a few years out of. So they’ve done a lot of work for us too. I highly recommend using them if you have a heating or air conditioning issue.
Faced with having to replace my HVAC unit in my home after 17 years, I gathered several quotes from local companies. Jones Heating and Air stood out above all the others! Their estimator Dave was very knowledgeable and listened to my concerns. He did the calculations to ensure the new system would be as efficient as possible and not cutting corners to make it work. John and Kevin, along with Dave, did an amazing job on the install! I can't say enough good things about these gentleman! The weather was awful the day of install but they knocked it outta the park! The office staff was a pleasure to deal with and handled all the warranties, rebates, and financing quickly and efficiently! Piece of mind is huge when having to invest a large sum of money and Jones Heating and Air really goes above and beyond to ensure a quality job at the best pricing available! Their work is backed by a fantastic warranty and included an additional year of service compared to anybody else. I would definitely recommend Jones if you're in need of anything dealing with HVAC!
I have been using Jones Heat&Air for over 10 years, EXCELLENT SERVICE. The techs are all very knowledgeable and quick to get your service back up and running. I also purchased 2 brand new trane heating and air units for my home from them. The time frame on remove and replace was hardly 2 days. The units were very energy efficient and changed my home's living experience. I give Jones Heat&Air 5 stars, Superior Company!!!
I have used Jones Heating & Air Conditioning since arriving in Charlotte in 1999! This means many visits for standard maintenance and when new units were needed we turned to Jones for this service as well. The units and their service and maintenance have been of the highest quality. This company is reasonable, reliable and has fulfilled all expectations. They have my highest recommendation.
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