Mike's Heating & Air Conditioning

Technician Truman Sweed consciously worked to get here before 4 o’clock to make sure it was a regular service call instead of an after hours service call, which saved us a significant amount of money. He took care of the necessary repairs and double checked, finding the need for an additional repair. He made all the repairs quickly, thus making sure there was no need for a return service call. Just excellent! Hes a talented young man who took such good care of us.

Our Rheem gas furnace went out in middle of January. Called Mike’s and Matthew came out that same afternoon. He quickly figured out that the control board was bad. I was impressed that he didn’t just say “You should get a new furnace” as do so many firms. He found a part from supplier and came back next day. The new board was an upgraded replacement for the original which is no longer available. Matthew had to figure out the placement of all the wires by testing the outputs. He got it running and was on his way. Next problem - the heater wouldn’t shut off. He came back the next morning. We are back in heat! Jocelyn in the office is also great. She arranged for one of their technicians to collect the part up in Salem (where he lives) and bring it down. This saved 2 days of shipping and the charge. She went above and beyond.

Installation of Navien boiler replacing old gas fired boiler went smoothly by Paul and Craig. Well laid out and tidy appliance and fittings. Care given to surroundings. Experienced and professional; they know what they’re doing. Paul and Craig work well together. Highly recommended company and technicians and staff.

?????????? Great Service and Professional Team! Mike’s Heating and Air recently serviced our home furnace, and we couldn’t be happier with the experience. The technician arrived on time, was friendly and knowledgeable, and took the time to explain what was going on with our system. They worked efficiently, cleaned up after the job, and made sure everything was running perfectly before leaving. It’s clear they take pride in their work and care about customer satisfaction. We’ll definitely be using Mike’s again for future heating and cooling needs. Highly recommend!