Pace Heating & Air

Oct 25, '25, our Carrier furnace (almost 21 years old) had condensate from the heat exchanger leaking on the floor. We turned the furnace off. Since it was Saturday morning I waited until Monday to call PACE. PACE installed this Carrier HVAC system, gas line and ductwork in Jan 2005 when we remodeled. We were so impressed with EVERYONE"S friendly, professional, respectful attitude and work ethic then. And, it hasn't changed. Monday contacted Joey and Mary (Office Manager). Within a day things started to happen. * Jake, technician, verified and tested the furnace needed to be replaced. Jake has done furnace and routine service calls here in the past. * Adam assisted us with our options, our selected proposal, and financing. We had already decided that if we had to replace the furnace, we would also replace the A/C which was 21 years old as well. * Dadwin and Anthony installed the new Carrier HVAC system and carted the old one away on Monday, Nov.3. They were amazing! ,By 5:30pm had us comfortably setting our temperature parameters for night, day, and away, on our new SMART thermostat. Impressive! We were all smiles, especially discovering the new control panel was so very much more user friendly than we were used to. * Jeff, the technician, came a few days later to test the furnace and AC. * The city inspector, Jeff, gave it a thumbs up a few days later. * Mary and Joey were so great in scheduling and answering all our questions. Saturday, Oct. 25th we were without a furnace and by Monday Nov 3rd, 2025, we had a new Carrier HVAC system running and, shortly thereafter, had passed city inspection. AMAZING! Thank you so much!

My furnace quit working. Mary, at PACE was able to schedule me a time the next with a tech. Jeff with PACE was the tech. He was wonderful. He recognized the issue, but then noticed where the hot air on my roof was coming out of the wrong place. He fixed the issue, which could have created problems down the line on my roof. Jeff--thank you for being wonderful! I appreciated you taking care of my furnace. The best!

in 2019 we purchased a furnace and AC upgrade for a failing system that our older home had for decades. Pace provided numerous options to meet our heating and financial needs. Installation was lead by Adam and he conducted himself in an amazing professional manner and answered all our questions. His quality of work inside and outside the home was top notch. A year later during a service, Joe was professional also and did a great job ensuring our investment was being well maintained by Pace and ourselves. I highly recommend this company for your heating and cooling needs.

We had an excellent experience working with Pace. Mitch was extremely patient and helpful as we decided which furnace option would work best for us. Adam and Jake did a wonderful job installing our furnace, new AC unit and new water heater. Adam is very talented in what he does, he worked with us to give us the setup we needed for our remodel to look amazing. Very professional, friendly and reasonably priced.

We had a great experience with Pace. We needed a furnace replaced in February. They came out quickly and were able to install quickly. We also had some tricky work we needed done to maximize space around the furnace. They rerouted the ducting, explaining everything they were doing along the way. Prices were competitive and we are very satisfied! Both of the workmen were very professional and friendly.