Arctic Air Company assists Georgetown homeowners with reliable HVAC repair, maintenance, and replacement. Reviews point to timely arrivals, clear communication, and efficient workmanship during both routine and urgent calls.
Local presence in Georgetown, consistent communication during service, timely arrivals, and thorough issue explanations supported by recent customer feedback.
Georgetown and surrounding areas in Williamson County, with quick access to local neighborhoods and nearby communities.
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HVAC diagnostics and repair, air conditioning service, heating service, seasonal maintenance plans, system replacement and installation, thermostat and control setup, and basic electrical switch repair referenced in reviews.
Recent reviews emphasize fast response times, including same-day visits for A/C outages. Customers frequently mention technicians arriving on time, explaining findings clearly, and completing repairs efficiently. Communication by phone and text during the process is a recurring positive theme. Pricing is described as fair by some reviewers.
Roumany Gerges came to replace a broken exhaust fan switch in our bathroom. He was fabulous! He was on time, friendly, professional, he did the job quickly. Arctic Air never lets us down. Have used them for HVAC system maintenance but this was the first time we used them for electrical. Definitely will use them again.
Scott did an excellent job servicing my A/C system. He was prompt, professional, and did an excellent job explaining everything.Highly recommend Arctic Air!
Scott came out right on time, explained the issue thoroughly, and professionally fixed the shoddy work that my builder’s A/C contractor originally did.Such a good experience in fact that we even signed up for the maintenance plan - you can tell they care!
My A/C went out and I called several repair companies, none of them were available until the next day except Arctic Air. I called and Katherine was so understanding, friendly, and easy to talk to! The technician, Scott, was at my house in less than an hour and had the A/C working quickly. Thank you guys so much!
Great experience, you can't top this. Called at 7:50am on Monday, Scott was onsite before 10:30am. Diagnosed my failed TXV valve and out the door in less than an hour (including double checking my second AC system). Back today for the replacement/labor - all at a fair price with incredible communication along the way (the text interactions during and sometimes outside business hours were so impressive).
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