Local HVAC company providing repair, replacement, and preventive maintenance for residential systems on Hilton Head Island, South Carolina. Office staff assists with scheduling and technicians explain findings and options before work proceeds.
Local team with clear communication, organized scheduling, and detailed explanations of work performed. Service options are discussed before repairs proceed, and installations are followed by system walkthroughs and thermostat guidance Local experience that helps homeowners across Hilton Head Island, South Carolina compare a more region-aware provider.
Hilton Head Island, South Carolina and nearby Lowcountry communities; confirm specific locations when booking.
This featured listing includes fuller business details and a stronger local presentation for homeowners comparing nearby options.
This listing includes service information, customer review signals, a photo gallery, and public contact details to help homeowners compare this business more easily.
Featured listings may appear with fuller business details and stronger local presentation.
Air conditioning and heating diagnostics, repairs, system replacement, seasonal maintenance, indoor air quality checks, and thermostat setup.
Recent reviews highlight quick response times, clear explanations of issues and options, and thorough maintenance visits. Homeowners mention courteous technicians, punctual arrivals, and careful cleanup after installations. Several reviews note helpful walkthroughs of new thermostats and system features, plus efficient scheduling support from the office.
I am writing this review for my aunt, Mary Jarosz, a long time Hilton Head resident. We had been using another company for many years at our main home, and decided to switch to Gochnauer, after the wonderful experience we had with them at our rental property. The past 3 years with them at our home has been absolutely amazing! The are beyond responsive, courteous and provide the most cost effective ways for all repairs.Last night after 5pm, we had an issue with our HVAC system not working, and made a call to the office. Not only did the after hours office assistant promptly return my call, the polite maintenance man came right over and fixed the problem within 30 min....on a Friday evening. That trustworthy, quality service is exactly what we have been experiencing the last 3 plus years with each and every Gochnauer employee we have had the pleasure of dealing with. If you are looking for a new HVAC conpany, look no further than Gochnauer; you will not be disappointed.Mary A. Jarosz
Dominic and Casey recently did our annual maintenance and they were excellent. Dominic took time to explain what was done and provide options to consider for any maintenance needed. As new owners we really appreciated his explaining our system, how best to use and maintain the system, and things we needed to know to operate the system. They were thorough and efficient.Gochnauer staff were very pleasant and helpful in promptly setting up our annual servicing appointment. And Dane and Dominic were especially helpful and patient in advising us on new WIFI thermostat options.
Gochnauer is just awesome - their communication, timeliness, work ethic, precision, efficiency, etc is outstanding. I just had a new HVAC system put in. The installers were polite and worked over two days to do the installation. Erik Decker did the quality control on my new HVAC system. He was very professional-checked everything and guided me through features on the thermostat.
Erik Decker is the best HVAC technician I've encountered since moving to Hilton Head 5 years ago. He's very knowledgeable and personable and very good to work with. He provides details on what the problem is and its solution, and got it fixed.
Gochnauer provided fantastic service for our HVAC system! The technician, Tim, called and said he was running ahead of schedule, so he was able to start about 30 minutes early. We required both maintenance and repairs since some of the mastic was degraded and we did not have a sediment trap on our heater (code changed after our house was built). All the work was done with exceptional quality and at a reasonable cost. Tim even stapled in the mastic where needed to avoid future premature degradation. I definitely recommend Gochnauer to anyone in the Low Country requiring HVAC service or repair!
Share your experience with this business. Reviews are moderated before they appear publicly.
This business may offer free estimates for some services.
Comprehensive performance check and cleaning for one residential system.
Emergency service may be available for urgent issues.
No-cost estimate for AC or heat pump system replacement.
Compare local businesses, homeowner reviews, and featured providers across Hilton Head Island.
Claim this listing to manage your business details, respond to reviews, and keep your public information accurate.