Local, multi-trade service provider for HVAC, plumbing, and electrical needs in Knoxville, Tennessee. Technicians focus on clear communication, timely arrivals, and completing many repairs in a single visit.
Knoxville, Tennessee homeowners can schedule across HVAC, plumbing, and electrical with one call. Technicians arrive on time, explain findings clearly, and complete many repairs the same day. The office provides prompt coordination and ETA texts for peace of mind.
Serving Knoxville, Tennessee and nearby communities throughout the Greater Knoxville area from the Mill Branch Ln location.
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Heating and cooling repair, seasonal maintenance and tune-ups, and new HVAC system installation. Water heater replacement, leak fixes, and fixture or drain work. Electrical diagnostics, outlet and switch replacement, and other home electrical services.
Recent reviews highlight punctual arrivals, clear communication, and technicians who explain options and complete many jobs in one visit. Customers mention successful water heater replacements, HVAC maintenance with on-the-spot parts, and responsive scheduling for electrical issues. Feedback frequently notes professionalism and courteous service from both office staff and field technicians.
My technician was Jason Barnard! He was absolutely fantastic! He showed up on time straight to the point, friendly, and very knowledgeable about plumbing. He had the new water heater installed the very same day! Would recommend to anybody who needs any plumbing and heating/ A/C work done! Thank you so much!
My experience with Pioneer has been fantastic! One of our properties ran into an electrical issue where we needed an electrician. I called Pioneer and they had someone available right away. The person who handled the phone call was extremely professional and was very prompt. They also send out a text when your electrician is on the way with their picture. I thought this was a fabulous touch for safety reasons! Pioneer sent out our electrician, Lynn Collins who was AMAZING! He communicated extremely well, gave an estimate of when he got to our property, and promptly called us when the job was complete. It was such an easy process with Pioneer and I will be using them in the future for all our electrical needs. Thank you Pioneer and Lynn!
James Mize from Pioneer came on time this morning to perform the routine maintenance on my HVAC unit. James was here on time and was courteous, professional and very knowledgeable. He worked efficiently to inspect and clean the unit. The capacitor on the outdoor unit was reading low and he recommended replacing before summer usage. He had the part on his truck and was able to change it without having to make a return service call. He answered all my questions and didn't mind my curiosity. I was very satisfied with the service call and will continue to use Pioneer Heat and Air for future service/maintenance needs.
My hot water tank was nearing the end of its life so I decided to replace it with a new one and add a circulating pump with Pioneer. Aidan and Cody arrived this morning and had it all set and ready to go by the afternoon. They checked and rechecked to assure everything was ready to go and in working order. To say they went above and beyond would be an understatement. Both were friendly and courteous and are surely a great asset to have working for this company. This is the second time I’ve had work done by Pioneer and honestly, couldn’t be happier! I highly recommend!
We were very pleased with the quality of materials and service for the job performed. We had a hot mess of plumbing under our kitchen sink that needed to be reconstructed/redesigned.Our technician’s name was Jason. He was very professional and a pleasure to have conversation with. We would highly recommend Pioneer to our friends and family. ??????????
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