Blue Valley Heating & Cooling

Blue Valley Heating Cooling & Plumbing’s technician was able to stop by the day my AC stopped working, and luckily was able to complete the fix that day. The technician was professional, friendly and kept communication up throughout the process. My experience was all around very positive until the bill. The cost of a hour of work and replacing my air conditioner’s capacitor, including a $100 service charge and installation, was over $700. This is significantly higher than I was expecting, higher than online research says it should have been, and higher than another service estimate from a competitor (made after the fact). I was desperate to get the house cool as I have young children, and so I paid, but if I knew then what I know now, I likely would have gone with someone else.

I got central AC for the first time and Blue Valley did a great job. The consultation with Dale was friendly, informative, and low pressure. The install and electrical work from Zach, Zach, and Nate went very smoothly and the one minor issue that surfaced got taken care of right away. With details like placement of pipes and switches, they paid attention to the ultimate appearance and usability of everything. In general they were respectful of my property the way you always hope contractors will be. The result is excellent.

Replacing a whole-house air-conditioning system is a big decision, and honestly, not one I was looking forward to making. Josh and Zach made the entire process much easier. From start to finish, they were professional, knowledgeable, and genuinely kind. Since I work from home, I especially appreciated that they worked quietly and didn’t blast music all day, which allowed me to continue working without disruption. They also treated my home with great respect, covering the floors and keeping everything clean throughout the installation. My project was a complicated one involving the replacement of two separate air-conditioning systems. Even so, Josh, Zach, and the installation crew tackled it with a great attitude and completed the massive job in a long 11-hour day. I don't think they took a break. Their work ethic was impressive, and the quality of the installation was outstanding. Most importantly, the new systems worked perfectly from the moment they turned them on. I would highly recommend them to anyone facing the daunting task of replacing an air-conditioning system. It’s a major investment, but they made the process smooth, straightforward, and far less stressful than I expected. I couldn’t be happier with the result.