Local HVAC contractor handling heating and hot water system diagnostics, repairs, and replacements with a focus on safety and clear communication.
Clear communication, quick response times, and careful diagnostics are recurring themes in customer feedback. The team explains options, completes work neatly, and prioritizes safety when assessing older equipment. Scheduling support from the office helps align site visits and installations without long delays.
Maple Ridge and nearby Ridge Meadows communities.
Heating and hot water system diagnostics and repair, furnace replacement, annual servicing and cleaning, thermocouple and component replacement, expansion tank troubleshooting, and hot water tank replacement.
Reviews consistently mention fast response, detailed diagnostics, and clear explanations of repair versus replacement options. Many note careful safety checks on older furnaces and hot water systems. Customers also highlight smooth coordination between the office and technicians and timely completion of replacements when needed.
I called on Dec. 2nd for my 37 year old furnace that quit working. MRCH was able to look at it on Dec.3rd am, and after working on it for an hour, which then it backfired a flame out into the room, the tech shut it off, declaring it a fire hazard, saying I needed a new furnace. I received a quote, agreed on the price, and they showed up right away to start taking out the elderly furnace and working on the rotting uneven floor, cutting out the rot and replacing it with a safe supported subfloor. They finished installing the new furnace today, Dec. 4th. I'm very happy with the new furnace and hope it lasts for another 37 years, when I'm 107 years old! Oh, and I will call them to look at and fix my non-working geo-therm system in my second farm house that hasn't worked for 3 years. A good company and great, really nice neighbours! I'd give them 10 stars!
We are writing to express our sincere appreciation for the excellent care and service provided by our technician, Chris.For three weeks, we had been without hot water and heat, a recurring issue that plagued us (3–4 times annually) with the company that originally installed our water tank. Seeking a second opinion, Chris quickly arrived and was instrumental in diagnosing the correct root of the problem, identifying an issue with our expansion tank and confirming a gas leak that had been a major concern.Chris then worked proactively with the manufacturer to design and implement a new, non-leaking system while ensuring our existing warranty remained intact. His diligent work ethic and speed in restoring our heat and hot water were greatly appreciated. We are grateful for his knowledge and expertise and would highly recommend him to all our friends and family. Furthermore, Chris is very transparent regarding invoices and pricing if you have questions.
From start to finish, the best service and customer support we've ever gotten. Kerry, Chris, and Darlene are kind, understanding, and attentive. They quickly got things moving and had our furnace replaced and our house warm as soon as possible. They go the extra mile for their customers and we will be lifetime customers because of this. If you are looking for high quality work, done right the first time then look no further, Meadow Ridge Custom Heating is the only option! Thank you, Kerry, Chris and Darlene.
Chris is the ultimate professional when it comes to servicing our aging mid efficiency furnace and hot water tank. He performed a THOROUGH servicing and cleaning job on both units. He replaced the thermocouple on our hot water tank on his recommendation to do so, but did not push any work on us. We always try to get Meadow Ridge Custom Heating to service our units before any other company in Maple Ridge. Nobody does it better!
The lovely folks at Meadow Ridge Custom Heating are great. I needed a diagnostic for my malfunctioning old water tank. Chris popped around to take a look. Within a few minutes the problem was discovered (it had given up the ghost) and a new water tank was ordered and fitted the very next day in expert fashion. No fuss, no issues, no worries. I would highly recommend them for their excellent service. Communication with Darlene in the office was always prompt and polite. Great local company. Chris is a consummate professional.
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