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The Comfort Group Heating Co

HVAC Companies in Nanaimo, British Columbia

Ranked #6 in Nanaimo | Grade B-

The Comfort Group Heating Co

Local HVAC contractor in Nanaimo, British Columbia providing heating and cooling solutions with an emphasis on clear proposals, careful installation, and homeowner education at handoff.

Why Homeowners Choose This Business

Customers highlight clear quoting, respectful and tidy installation crews, and good communication from sales to installation. Many note minimal disruption during work and helpful guidance on using new equipment Local experience that helps homeowners across Nanaimo, British Columbia compare a more region-aware provider.


Service Area

Headquartered on Boban Dr in Nanaimo, British Columbia and serving surrounding Vancouver Island communities.

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How This Business Compares

A quick local comparison based on review strength, business detail, and local service fit.

  • Has more review volume than many local competitors.
  • Shows strong customer satisfaction signals based on review quality and volume.

Services Covered

Electrical Services Plumbing Services Renovation Services Heat Pump Installation Installations Ductless Mini-Split Furnace Replacement Air Conditioning Installation HVAC installation Home heating upgrades Cooling System Installation HVAC electrical coordination Residential HVAC Energy Efficient HVAC

Heating and cooling system installation, heat pump upgrades, ductless mini-split systems, furnace changeouts, basic electrical coordination related to HVAC installs, and post-install walkthroughs on system operation.

Reviews

Customer Reviews

Debbie Woznesensky

The Comfort Group was amazing. Both Ivan and Carl were able to solve our tricky plumbing problems and were determined to get it done. As seniors we appreciated their reasonable costs. We will definitely recommend them to anyone who may need…
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The Comfort Group was amazing. Both Ivan and Carl were able to solve our tricky plumbing problems and were determined to get it done. As seniors we appreciated their reasonable costs. We will definitely recommend them to anyone who may need their services. And are keeping their number on file for future. Thanks so much to the whole team. You truly are the greatest !!!

Leonidas Roussinos

Truly a great experience. It is seldom that you will find a service provider that actually provides client service as the people from Comfort Group do. I recently decided to update my furnace and include a heat pump for my house. Four quota…
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Truly a great experience. It is seldom that you will find a service provider that actually provides client service as the people from Comfort Group do. I recently decided to update my furnace and include a heat pump for my house. Four quotations. CG was the lowest and more accurate quotation and Scott came back on my request to review the proposal and explain the situation and the best way to get the job done. They arrived 8 days later and completed the project as discussed within 48 hours. All 5 or 6 of the technicians that worked on this project at my house were super efficient, polite and professional in every way. Each and every one of them answered my questions respectfully and patiently. They cleaned up after themselves constantly and when they left nothing was left behind except for a brand new dual fuel system that works seamlessly so far. I recommend Comfort Group to anyone looking to upgrade their home heating and/or cooling system. Outstanding, just outstanding.

Scott R.

I am revising my review for Comfort Group. When it comes to the hard working installation crew, especially men like Steve Major, I would give them 5 Stars, A+. I’m a GC and I had Comfort Group install a large and complex 2 unit system in a…
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I am revising my review for Comfort Group. When it comes to the hard working installation crew, especially men like Steve Major, I would give them 5 Stars, A+. I’m a GC and I had Comfort Group install a large and complex 2 unit system in a spectacular log home I am building. It had its challenges but the guys who did the install work came through. I do have some issues with the communication skills of the management, which I believe they should work on. In this business, good, prompt and regular communication is paramount, and that ball was dropped multiple times. That said, in the end, they were able to come through, and I do appreciate that I did eventually receive the assistance I needed. I hope that on future projects, their communication ( calls, texts, emails) will be handled in a more timely fashion.

louise england

The sales guy said it was a one day job but it was a full 2 with marty s crew leaving my house clean and tidy at the end of each day The electricuan waited 20 for me to get home to discuss drywall holes I was not expecting The 5 pieces were…
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The sales guy said it was a one day job but it was a full 2 with marty s crew leaving my house clean and tidy at the end of each day The electricuan waited 20 for me to get home to discuss drywall holes I was not expecting The 5 pieces were put back into the wall and there was minimal dust and drywall patching So that was not as horrible as I thought The electrician also helped with an unrelated issue so I knew what bulbs I needed The crawl dpace was very narrow but noone complained On a Friday afternoon late Marty brought his ladder back out of the truck and painted a drain pipe high up to match the house - above and beyond duty then gave all the tip to his assistant. The crew were hard working competent polite and respectful. Excellent company in my experience

Leslie Lendvoy

Wonderful service from the sales rep, Chad, and the next day installation happened as promised with very skilled technicians Kyle W. and Vasyl! We had four rooms done with cooling and heat exchangers. The appearance of the modern units…
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Wonderful service from the sales rep, Chad, and the next day installation happened as promised with very skilled technicians Kyle W. and Vasyl! We had four rooms done with cooling and heat exchangers. The appearance of the modern units is not intrusive, the noise level minimum, and the cooling amazing!! We got a lesson on how to use everything and installation was completed by the end of the day. They cleaned up well and were very respectful of our home, doing their best to place equipment and wires etc where they won’t be noticed. Thanks you Chad and Vasyl!!! 5/5 ??????????

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Emergency Service

Emergency service may be available for urgent issues.

Frequently Asked Questions

What HVAC services does The Comfort Group Heating Co provide?

They focus on residential heating and cooling projects including heat pump and ductless system installations and furnace replacements. Reviews also reference coordination with electrical tasks directly related to HVAC work.

How quickly can an installation be scheduled?

Timing varies by season and project scope, but customers report prompt scheduling, sometimes within days. The company communicates timelines during quoting and updates homeowners as needed.

Will my home be cleaned up after the installation?

Reviews frequently mention crews leaving spaces clean and tidy at the end of each day. Technicians aim to minimize dust and patch or neatly manage any necessary access openings.

Do they explain how to use the new system?

Yes. Multiple reviewers mention a walkthrough at completion, including how to operate controls and maintain the equipment. This helps homeowners get comfortable with settings from day one.

Do they offer plumbing or electrical help?

Some reviews reference help with tricky plumbing and coordinated electrical tasks tied to HVAC installs. For specialized or unrelated work, they may advise on next steps or collaborate as appropriate.