Business Profile

Tracey Refrigeration

HVAC Companies in Oshawa, Ontario
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Tracey Refrigeration

Tracey Refrigeration supports homeowners and small businesses with heating, cooling, and refrigeration needs in Oshawa, Ontario. Services include new installs, replacements, repairs, and gas fireplace retrofits.

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Why Homeowners Choose This Business

Straightforward scheduling, clear communication, and a range of HVAC/R solutions for both residential and small commercial needs. Customers highlight punctual installers, tidy work, and help selecting quiet, space-appropriate equipment Local experience that helps homeowners across Oshawa, Ontario compare a more region-aware provider.

Service Area

Serving Oshawa, Ontario with coverage across the Durham Region; call to confirm service to your location.

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  • Business details
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  • Published local profile

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How This Business Compares

A quick local comparison based on review strength, business detail, and local service fit.
  • Shows strong customer satisfaction signals based on review quality and volume.

Services Covered

  Renovation Services
  Furnace Repair
  AC Installation
  Heat Pump Replacement
  Installations
  Ductless Mini-Split
  Gas Fireplace Retrofit
  Commercial Refrigeration
  Hvac Maintenance
  Thermostat and controls
  Filter Replacement
  Make-Up Air Service
  Refrigeration Repair
  Air Conditioning Repair

Heating and cooling installation and replacement; furnace, AC, and heat pump repairs; ductless mini-splits; gas fireplace supply and retrofit; light commercial refrigeration service; maintenance and filter changes; troubleshooting sensors, controls, and airflow issues.

Reviews

Customer Reviews

seiar aziz
We contacted this company over six weeks ago regarding ongoing issues with our make-up air unit, which was experiencing sporadic failures throughout the day. During the initial call, I had already explained that the burner had been replaced…
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We contacted this company over six weeks ago regarding ongoing issues with our make-up air unit, which was experiencing sporadic failures throughout the day. During the initial call, I had already explained that the burner had been replaced the previous year and that the likely issue was related to a faulty sensor and overdue filter replacement.
The technician came onsite, briefly “cleaned” the sensor, and ultimately confirmed exactly what we had already identified — that the filters needed to be changed and that a sensor component required replacement. We were then charged $350 for the visit.
Unfortunately, after collecting payment, the company completely stopped responding and never returned to perform the actual repairs that were discussed and clearly required. Charging a customer to repeat information they already provided, without completing or scheduling the necessary work, feels extremely unprofessional and, frankly, scummy.
We expected proper follow-through and service, but instead were left with the same unresolved issue and no communication.
Would steer away from this company based on this experience
Jamie Strang
I called Mersey for an issue with my humidifier. They had a technician over within a couple hours to diagnose the issue, and the next day they were able to fix the problem. Zhou was the name of the gentleman who installed my new humidifier,…
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I called Mersey for an issue with my humidifier. They had a technician over within a couple hours to diagnose the issue, and the next day they were able to fix the problem. Zhou was the name of the gentleman who installed my new humidifier, and he was very kind and professional.
Great service from everyone I dealt with.
Clayton Beckett
I have had Blair out to my place several times to complete work on my refrigeration system. I expressed some concerns I had with neighbours about dB levels and he educated me on various options to mitigate these problems and once a decision…
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I have had Blair out to my place several times to complete work on my refrigeration system. I expressed some concerns I had with neighbours about dB levels and he educated me on various options to mitigate these problems and once a decision was made immediately worked towards addressing the solution. I have shared his information to a friend who also has sung his praises. Going forward I see no other path but to use Tracey Refrigeration for all of our needs. Cannot recommend enough.
MH N
After much research and visits from various installers, I was fortunate to find Andrew. He arranged for someone to come the next day to ensure a new fireplace would retrofit into our existing space. He answered all my questions with patien…
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After much research and visits from various installers, I was fortunate to find Andrew. He arranged for someone to come the next day to ensure a new fireplace would retrofit into our existing space.

He answered all my questions with patience and provided the best price in comparison to all others.

The installers came on the date/time agreed upon and did exceptional work.

Everything worked out perfectly.
Douglas Wentzel
I was pleasantly surprised at the great communication and service that I received from Tracey Refrigeration. I contacted them online and they delivered as promised. The unit i purchased and had installed is truly whisper quiet and compact…
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I was pleasantly surprised at the great communication and service that I received from Tracey Refrigeration. I contacted them online and they delivered as promised. The unit i purchased and had installed is truly whisper quiet and compact. The installers showed up early and were very professional. They completed the job of removing the old unit and installing the new unit in about 3 hours.
My neighbour was so impressed that she ordered one for herself on the same day as mine was installed.
In addition I found the price very fair especially compared to local companies.
i am glad to recommend their services.
Thanks to all the staff that I dealt with...they were great.

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Frequently Asked Questions

They work on residential heating and cooling systems, including furnaces, air conditioners, ductless mini-splits, and heat pumps. They also service light commercial refrigeration and offer gas fireplace supply and retrofit.

Reviews indicate many appointments are scheduled promptly, sometimes within a day for assessment and shortly after for installation. Availability can vary, so calling the office is the best way to confirm current openings.

Several customers mention receiving guidance on equipment choices to reduce noise and fit tight spaces. Ask about dB ratings and placement options during your estimate.

Yes, routine maintenance and filter replacement are offered, along with troubleshooting sensors and control issues. Regular service can help prevent intermittent failures and improve performance.

The office is open Monday to Friday from 8:30 AM to 6:00 PM, and closed on weekends. Call during these hours to book service or request an estimate.
 Not Verified

Opening Hours

  • Monday 8:30 AM – 6:00 PM
  • Tuesday 8:30 AM – 6:00 PM
  • Wednesday 8:30 AM – 6:00 PM
  • Thursday 8:30 AM – 6:00 PM
  • Friday 8:30 AM – 6:00 PM
  • Saturday Closed
  • Sunday Closed
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Business Details

Business Rating
Not Currently Available Not Verified
Address
1333 Thornton Rd S Unit 7, Oshawa, ON L1J 8M8, Canada, Oshawa, ON L1J 8M8
Phone
Business Type
HVAC Contractor
Website
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