Business ProfileHVAC Companies in Raleigh, North Carolina
SantaAir Heating and Air
SantaAir Heating and Air
SantaAir Heating and Air is an HVAC contractor based in Raleigh and serving surrounding communities. It repairs and maintains residential air-conditioning and heating systems; new system installations are limited to existing customers and use Trane equipment.
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Business Highlights
- SantaAir is an independent, family-owned business.
- SantaAir is fully licensed and insured.
- SantaAir’s technicians are background-checked.
- SantaAir guarantees its workmanship for 90 days.
- New installations include a one-year warranty.
- SantaAir offers a 100% satisfaction guarantee on its work.
- SantaAir is an authorized Nest and Ecobee Pro Installer.
Service Area
Raleigh, Apex, Cary, Durham, Holly Springs, Morrisville and Wake Forest.
Active Business Listing
SantaAir Heating and Air is one of 11 HVAC companies ProsGrade lists in Raleigh, North Carolina.
Active
Public local listing
Listing details
6 services listed, including Air-conditioning repair, AC installation and replacement and Heating repair. Open Monday to Saturday. 857 reviews.
- Verified listing details
- Service information
- Customer review signals
- Photo gallery
- Public contact information
- Published local profile
How This Business Compares
How SantaAir Heating and Air compares with the other 10 HVAC companies on ProsGrade in Raleigh, using public Google ratings and review counts.
- One of 11 Raleigh HVAC companies on ProsGrade.
Services Covered
6 services- Air-conditioning repairResidential equipment, from classic to modern models
- AC installation and replacementTrane cooling systems
- Heating repairFurnaces and heat pumps, across all brands and models
- Heating installation and replacementTrane heat pumps and furnaces
- HVAC maintenanceRoutine inspections and equipment tune-ups
- Smart thermostats and HVAC controlsNest and Ecobee thermostats; remote sensors and geofencing
Reviews
What customers say
Customers praise Tyler’s thorough work and clear explanations, and several describe prompt help with heating problems. One customer says Tyler has handled twice-yearly HVAC maintenance for several years, while another reports a heat-pump wiring repair completed the same day.
Customer Reviews
Mrs Williams
Tyler Nguyen with Santa Air is great to work with. He has been my technician for a few years now. I always look forward to him coming twice a year to complete my HVAC maintenance. He is so helpful, thorough, and explains to me anything I may need to do to my system to keep it running great in a way I can understand.
Suzanne Weigand
Needed wiring repair for heat pump unit. Company sent tech out within 2 hours. Work completed same day! Great service and great tech. Explained all his work so I knew what my options were and what he was doing to solve the problem. Would definitely recommend!
A Kirk
The company and Tyler were courteous, prompt, and professional. Tyler had the heat working in less than an hour. He was knowledgeable, thorough, detailed. He explained the fix and identified potential future problems. I have full confidence and highly recommend Santa Air and Tyler for any HVAC needs!
Megan S
Tyler was extremely helpful in coming out quickly to help fix our heat among this record cold temperatures. He arrived early, and quickly identified the problem and had all the parts on hand already to fix it! After the fix he explained in detail what the issue was, and gave us tips on how to keep our HVAC system healthy to prevent the issue from occurring again. He was very kind, and again we are so grateful for the prompt help we received when our heat went out during this winter storm.
Thorsten Stremlau
Tyler from SantaAir was fantastic. He arrived on time, was friendly, honest, and extremely thorough. He checked my HVAC system, did a quick tune-up, and didn’t try to sell me anything unnecessary. He also reviewed other work for code issues and used his experience to put my concerns at ease. I’d gladly hire SantaAir again.
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Frequently Asked Questions
What happens during SantaAir’s spring AC maintenance visit?
Spring visits include an equipment inspection and a checklist of maintenance tasks. SantaAir also breaks down and power-washes the system for a deeper clean.
What does SantaAir discuss before AC replacement?
SantaAir discusses the AC unit’s age and lifespan, condition and service history, and repair and replacement costs alongside potential future energy savings.
Does SantaAir offer financing?
Yes. Financing and flat-rate pricing are available.