Business ProfileHVAC Companies in Victoria, British Columbia
Foster Heating & Cooling
Foster Heating & Cooling
Foster Heating & Cooling provides residential and commercial HVAC services in Victoria and across Vancouver Island. It was founded in 1928.
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Business Highlights
- The company says it installed Vancouver Island’s first heat pump in 1977.
- It lists boiler, pressure vessel and refrigeration licence LBP00214631, gas contractor licence LGA0003800 and electrical contractor licence LEL0207764.
- It describes its technicians as fully licensed, insured and certified for gas, electrical and refrigeration work under BC regulations.
- It lists Trane, Mitsubishi and Carrier dealer-certified products.
Service Area
Victoria and Vancouver Island, including Oak Bay, Saanich, Langford, Colwood, Sidney, Sooke, Duncan and Nanaimo.
Active Business Listing
Foster Heating & Cooling is one of 13 HVAC companies ProsGrade lists in Victoria, British Columbia.
Active
Public local listing
Listing details
9 services listed, including Heat pumps, Air conditioning and Furnaces. Open 24 hours, 7 days a week. 211 reviews.
- Verified listing details
- Service information
- Customer review signals
- Photo gallery
- Public contact information
- Published local profile
How This Business Compares
How Foster Heating & Cooling compares with the other 12 HVAC companies on ProsGrade in Victoria, using public Google ratings and review counts.
- Has more Google reviews (211) than 8 of the 12 other Victoria HVAC companies on ProsGrade.
Trust Signals
Open 24 hours as listed on Google; confirm availability by calling ahead.
Services Covered
9 services- Heat pumpsRepair, installation and maintenance; ducted and ductless systems.
- Air conditioningRepair, installation and maintenance; all major makes and models.
- FurnacesRepair, installation and maintenance; all major furnace brands.
- Air handlersRepair, installation and maintenance; all-aluminum coils.
- Heat recovery ventilatorsHeat transfer from outgoing air to incoming air.
- Ductless systemsRepair, installation and maintenance; targeted heating and cooling in each room.
- Indoor air qualityAir purifiers, humidifiers and other systems.
- HVAC maintenanceSystem inspections, tune-ups and filter cleaning or replacement.
- Commercial HVAC and mechanical services
Reviews
What customers say
Customers praise friendly, punctual technicians and quick work. One customer appreciated Nick returning to explain the thermostat, while another noted a follow-up call after the job. A customer seeking furnace repair reported that the appointment was booked as maintenance instead, the furnace continued to work intermittently, and Foster did not reply to a refund request.
Customer Reviews
Jane R
I am very impressed with the customer service from Fosters. The staff that did my installation were excellent & so friendly. They promptly answered any questions. Nick was such a hard working person. Thanks Nick for returning to educate me on the use of the thermostat. All is well & you have a very happy customer.
Tabitha Bray
Martyn arrived on time and promptly got to work! He got my furnace cleaned and replaced the filter. He was even able to process my payment at the end. Excellent service and I would highly recommend!
Joy E
I contacted Foster for a furnace diagnosis and repair, but my experience was very disappointing. When I booked the appointment, I requested a repair, but they scheduled a maintenance call. As a result, the technician who arrived was unprepared and may not have been the right person for the job.
They told us the system wasn’t broken, applied some tape to our pipes, and charged us over $200 for the visit. Despite this, our furnace continued to work only intermittently. I contacted Foster to ask whether their service was covered by a warranty and was told they could come back, but that we would likely be charged again. They did not reply when I asked for a refund instead.
We ended up calling the Comfort Group for a second opinion. They identified the real problem - our furnace motor was failing, working only intermittently, and had become a potential fire hazard. They offered to either replace the motor or upgrade to a heat pump system, which we ultimately decided to do.
In contrast, Foster didn't stand behind their duty and missed a serious issue that could have put my family at risk. They also missed out on a major installation job. I can't recommend them based on our experience.
cam cusator
They did a fantastic job with my heat pump service call! The technician arrived on time, was really friendly, and explained the issue clearly. He fixed it quickly and now my system’s running perfectly. Their 24/7 availability is a huge relief for emergencies. Five stars for their fast, hassle-free service. 100/100 would recommend.
Leanne Stelte
Had a great experience with Foster Heating and Cooling. Mitch was awesome to deal with—super friendly and professional. The work was done quickly and everything’s running perfectly now. He even called after to make sure everything went well, which was really nice and showed he cares about his customers. Definitely recommend!
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Frequently Asked Questions
Does Foster Heating & Cooling provide emergency HVAC service?
Yes. It provides 24/7 emergency heating and cooling service across Victoria and Vancouver Island.
Does Foster Heating & Cooling offer financing?
Yes. Financing options are available.
Does Foster Heating & Cooling offer in-home consultations?
It offers free in-home consultations to determine a suitable solution.