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Business ProfileHVAC Companies in West Hartford, Connecticut

Aiello Home Services- Plumbing

Aiello Home Services provides heating and air-conditioning service in West Hartford and across Connecticut. The company describes itself as a fourth-generation family-owned business with more than 90 years of service in the state.

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Business Highlights
  • The company describes itself as a fourth-generation family-owned business serving Connecticut for more than 90 years.
  • Aiello says its Connecticut heating technicians are licensed and insured.
  • The company says it offers a Workmanship Guarantee and a 100% Satisfaction Guarantee.
  • The company says its HVAC replacement warranties can be extended for up to 10 years.

Service Area

West Hartford; Hartford, Middlesex, Tolland, New Haven, Windham, New London and Litchfield counties.

Public local listing. Aiello Home Services- Plumbing is one of 12 HVAC companies ProsGrade lists in West Hartford, Connecticut.

Listing details

11 services listed, including Furnace repair & replacement, Boiler repair & replacement and Heat pump repair & replacement. Open 7 days a week. 4,339 reviews.

  • Verified listing details
  • Service information
  • Customer review signals
  • Photo gallery
  • Public contact information
  • Published local profile

How This Business Compares

How Aiello Home Services- Plumbing compares with the other 11 HVAC companies on ProsGrade in West Hartford, using public Google ratings and review counts.

  • Has more Google reviews (4,339) than 10 of the 11 other West Hartford HVAC companies on ProsGrade.

Services Covered

11 services
  • Furnace repair & replacement
  • Boiler repair & replacement
  • Heat pump repair & replacement
  • Heating maintenance
  • Air conditioning repair & replacement
  • Ductless mini-split installation
  • AC maintenance
  • Smart thermostats and thermostat repair
  • Indoor air quality
  • Oil tank replacement
  • Oil-to-gas conversion

Reviews

What customers say

Customers praise courteous, professional technicians and clear explanations. One customer praised a quick electrical response that restored power after a damaged power pole. A customer with a dishwasher problem said the technician would replace only the water-feed line, not the plastic drain hose, because it was not carried on the truck.

Customer Reviews

Frederick Squires

Zach from Aiello did a fantastic job. He installed the new hot water heater and corrected some plumbing issues as well. He explained everything to me and showed me how ti adjust the temperature if necessary. Zach was very personable and polite. He went above and beyond to ensure that everything was cleaned up and that everything was done to code. I highly recommend Aiello. A little on the higher price point but I don’t mind paying a little more for a quality job.
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Jeremy S.

Amazing service! My kitchen sink was clogged and I called for an appointment in the morning and had two technicians there within a couple hours, it was really quick. It's been a couple days but I believe their names were Bobby and Wally. One was a regional manager and the other was still in training. They did a thorough check, not just looking at the sink itself but going into the basement, the bathrooms above, and the vent pipes outside to get a thourough understanding of the problem. They then spent an hour snaking and dry-vacing a gigantic clog out of my pipe and scouring the whole run. Explained everything that was going on in detail and were pleasant and professional. I will be using Aiello in the future.
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Gary Robinson

Early in the morning, February 12, 2026 a snow plow was going down my street after an ice storm, lost control and took the power pole down and smashed it into bits pulling the wires away from my house and snapping the conduit. I was told by every source that I needed to contact on electrical contractor to have that portion repaired once they put in a new pole and re-hung the wires. I called Aiello, and was told they would dispatch a crew immediately.Two men were dispatched and arrived very quickly. They did excellent work, kept me in the loop, and worked and very cold conditions.The end result is I now have power restored to my house. Thank you very much to Zach and Nathan.
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Frequently Asked Questions

Does Aiello service all HVAC brands and models?

Aiello says it services all brands and models and carries replacement parts for common brands on its trucks.

What does Aiello include in a diagnostic visit?

A diagnostic visit includes a preliminary diagnosis and multiple options for resolving the issue.