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HARP Home Services - Air Conditioning, Heating, Plumbing, & Electrical

HVAC Companies in West Hartford, Connecticut
Ranked #12 in West Hartford | Grade C+
4.50 (4,377 reviews)

HARP Home Services - Air Conditioning, Heating, Plumbing, & Electrical

HARP Home Services supports Southington homeowners with year-round HVAC, plumbing, and electrical help—from quick fixes to complete system upgrades. The team emphasizes clear communication, clean job sites, and timely scheduling Serving homeowners across West Hartford, Connecticut.

Why Homeowners Choose This Business

Local homeowners use HARP for broad coverage across HVAC, plumbing, and electrical under one provider, convenient scheduling, and clear communication throughout a job. Recent feedback highlights attentive technicians, thorough installations, and timely follow-ups Local experience that helps homeowners across West Hartford, Connecticut compare a more region-aware provider.

Service Area

Serving Southington and nearby towns in central Connecticut, including areas across Hartford and New Haven counties.

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  • Service information
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How This Business Compares

A quick local comparison based on review strength, business detail, and local service fit.
  • Has more Google review volume than many local competitors.

Trust Signals

Emergency Service - Scheduling and dispatch are available 24/7.

Services Covered

  Electrical Services
  Plumbing Services
  Renovation Services
  AC Repair
  Furnace Repair
  Installations
  Boiler replacement
  Repairs
  Heat Pump Service
  HVAC Maintenance
  Water heater service
  Plumbing Repair
  Drain Service
  Electrical Troubleshooting
  Thermostat Installation
  Ductless Mini-Split
  Indoor Air Quality

Core services include AC repair and replacement, furnace and boiler service, heat pump service, routine HVAC maintenance, water heater service, general plumbing repairs, drain issues, and common residential electrical needs such as troubleshooting and fixture replacements.


Reviews

Recent Reviews

4.50

(Based on 4,377 reviews)

Customer feedback often notes quick response times and technicians who explain findings clearly. Many reviews praise neat, efficient installations and respectful cleanup. There are also accounts of courteous scheduling staff and next-day installs. A minority of reviews raise concerns about upselling, suggesting some homeowners seek second opinions for larger repairs.

?? PREDATORY UPSELLING WARNING TO WEST HARTFORD HOMEOWNERS ??
Do not trust a single diagnostic from Harp Home Services without a second opinion. We had Harp come out to service our HVAC units. Incredibly, the technician claimed he "suspected a crack based on the equipment model" before he even touched or inspected our units. He then proceeded to claim that the heat exchangers on BOTH units were failing and required replacement. They quoted us an astronomical $8,000 JUST FOR LABOR, and actively tried to pressure us into replacing our entire HVAC system instead.
Because of these high-pressure scare tactics, we immediately brought in a second licensed HVAC company for an independent inspection. Not only did they thoroughly examine both units and confirm they are structurally sound, completely intact, and in perfect working order, but they pointed out that the units were incredibly dirty—despite Harp having just "serviced" them. Harp completely failed to properly clean the system, using the service call purely as a deceptive foot-in-the-door tactic to scam us into an unneeded $8,000 repair or a multi-thousand-dollar system replacement.
To make it worse, their office (Kristen) even left us a voicemail following up on the open estimates to try to "help us move forward" with these fraudulent repairs.
We are considering moving forward with filing formal consumer trade fraud complaints with the Connecticut Department of Consumer Protection (DCP) and the CT Attorney General's Office. Harp relies on premeditated upselling tactics targeting local families while failing to do the actual maintenance work. Check their BBB complaints—this is a documented pattern. Save your money, protect your home, and call a reputable local contractor instead.

The team that put in my split A/C was beyond excellent. The temperature was over 90° put they did a fantastic job. They were wonderfully respectful of my home. Cleaned up inside and outside. Very efficient and knowledgeable also very polite. My system works and looks perfectly! Their prices where better than most. I would definitely recommend HARP to everyone.

Mario Guzman was very professional and answered all my questions in regards to my furnace not starting up. Mario used his experience and knowledge he was able to get my heating system back up and running again. Thank you very much for your quick response to service request and your ability to resolve my heating issue. Thank you very much.

absolutely top tier. from start to finish. Jerry Williams came out to look at our boiler for a replacement. Not only was he thorough and attentive to questions, he was very knowledgable honest and friendly. In speaking with a few of the folks in the office they too were very friendly and helpful. The crew was out to our home very first thing in the morning the following day and hammered out an awesome install. HARP was great to work with. 10/10 will be using them for future home services. thank you guys so much!

CRISTH FROM HARP IS AN OUTSTANDING HARD WORKING TECHNICIAN THAT EXCEEDS EVERYTHING THAT I WAS EXPECTING ON THE INSTALLATION OF MY HIGH ENERGY EFFICIENCY FURNACE AND HEAT PUMP, VERY CLEAN, VERY PROFESIONAL AND EADY TO TALK PERSON.... I AM REALLY GRATEFULL AND HAPPY WITH THE HARP AS A COMPANY, AND CRIST AS THE INSTALLER.... TX AND BLESSINGS.

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Frequently Asked Questions

HARP provides AC and heating repair, system maintenance, and full replacements for furnaces, boilers, and heat pumps. They also service thermostats and address airflow or comfort issues throughout the home.

Yes. HARP handles common plumbing needs like water heaters and leak repairs, and routine residential electrical work such as troubleshooting and fixture replacements. Availability can vary by location and season, so calling ahead is recommended.

Scheduling is available 24/7. Actual appointment times depend on technician availability and the nature of the issue.

Technicians service a wide range of major HVAC brands. For new installations, brand options and model availability are discussed during an in-home estimate.

Technicians explain options and provide a written estimate before work begins. For larger repairs or replacements, homeowners sometimes compare quotes; if you have questions, ask for itemized details.
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Opening Hours


  • Monday Open 24 hours
  • Tuesday Open 24 hours
  • Wednesday Open 24 hours
  • Thursday Open 24 hours
  • Friday Open 24 hours
  • Saturday Open 24 hours
  • Sunday Open 24 hours

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Business Details


Business Rating
4.50 (4,377 reviews) Featured BusinessPro Listing
Address
863 Marshall Phelps Rd, Windsor, CT 06095
Phone
Business Type
general_contractor

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