Nextgen Pest Solutions

The Nextgen Pest Solutions team is amazing and huge credit goes to Rodrigo, Edmar, and Kennis as they are the best!! We had unexpected wasps nest build-up on our garage, in addition to the frustrating amount of insects in the area. And you could not ask for more warmth, support, compassion and professionalism than what Rodrigo provided to my family and I (and I am sure countless others). His attention to details was unbeatable. Then Edmar's support and care to schedule an appointment that was convenient for me during a holiday weekend was jaw-dropping. And I was floored Kennis' level of knowledge, ownership, and empathy to help resolve the issues when he arrived! We are truly appreciative for their great recommendations, insights, and understanding of our perspectives. Based on this much appreciated support - I have recommended my family and contacts for Nextgen Pest Solutions, and especially for Rodrigo, Edmar, and Kennis. There are great professionals in every organization, but I have never been this thoroughly impressed and empowered. Rodrigo, Edmar, and Kennis exemplify class, empathy, care, and understanding the importance of the customer experience. I have never been so in awe of this level of care, compassion, ownership, knowledge, and class. I hope this impeccable quality of care, service, and help is the benchmark for all services - regardless of company and industry.

Good evening NeXtGen Team, I am writing to formally express my disappointment and frustration with the recent pest control service. As stated in my previous emails, the service technicians routinely leave a service card without including their name. This makes it impossible to know who performed the service or what actions were taken during the visit. This ongoing issue remains unresolved. More concerning, during the most recent service visit, the technician left an open bug trap containing insects on my kitchen counter. This is completely unacceptable, unsanitary, and frankly disgusting. Leaving something like this in a living space is beyond unprofessional. I have repeatedly rearranged my work schedule and missed time at my job to be present during service appointments to ensure the work is done properly. Today, I waited until 12:00 noon before having to leave for work obligations related to registration duties. I cannot continue jeopardizing my employment simply to ensure your technicians follow basic service standards. I will be uploading a photo of the bug trap for documentation. Please clarify whether this trap is expected to remain on my counter until the next scheduled service, as that would be entirely unacceptable. I expect this matter to be addressed promptly, including clear communication regarding corrective action and expectations moving forward. Sincerely,

Just moved into our seasonal rental home and wanted a pest control service. I was referred by our REALTOR to Next Gen. Within an hour of our first call Max arrived at our property. He was professional and explained the services he was performing. It was a pleasure meeting him. Thanks Max!

Randy was very nice! He thoroughly explained everything to make sure i understood the entire process. He pulled the fridge and stove back to check for pest and he sprayed. He sprayed every cabinet and every inch of my place. I hired nextgen because my apartment complex pest control did nothing. I highly recommend Nextgen! Very professional