Business ProfilePest Control Companies in Burnaby, British Columbia
Orkin Canada Pest Control
Orkin Canada Pest Control
Orkin Canada provides residential and commercial pest control in Burnaby, serving Vancouver, Richmond, Surrey and surrounding areas. Its Canadian roots trace to PCO Services, established in Mississauga in 1952; PCO Services joined Rollins in 1999 and was then rebranded as Orkin Canada.
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Business Highlights
- Orkin Canada holds QualityPro Canada accreditation.
- Orkin Canada offers a 100% satisfaction-or-money-back guarantee; its period varies by pest type or service program, and refunds require following sanitation and structural recommendations and scheduled follow-up services.
Service Area
Vancouver, Burnaby, Richmond, Surrey and surrounding areas.
Active Business Listing
Orkin Canada Pest Control is one of 12 pest control companies ProsGrade lists in Burnaby, British Columbia.
Active
Public local listing
Listing details
11 services listed, including Annual pest control program, Rodent control and removal and Ant control. Open 24 hours, 7 days a week. 506 reviews.
- Verified listing details
- Service information
- Customer review signals
- Photo gallery
- Public contact information
- Published local profile
How This Business Compares
How Orkin Canada Pest Control compares with the other 11 pest control companies on ProsGrade in Burnaby, using public Google ratings and review counts.
- Has more Google reviews (506) than 9 of the 11 other Burnaby pest control companies on ProsGrade.
Trust Signals
Open 24 hours, daily, for scheduling and support.
Services Covered
11 services- Annual pest control programScheduled visits and proactive monitoring
- Rodent control and removalResidential rodent-sniffing dog and commercial rodent-detection dog services
- Ant controlSpecies identification and targeted treatments
- Bed bug control
- Cockroach control
- Wildlife removal
- Wasp nest removal
- Mosquito control
- Residential exclusion services
- Commercial integrated pest management
- Commercial fumigation
Reviews
What customers say
Customers praise staff for kindness, communication and professional service. One customer singles out technician Trevor for efficiency, friendliness and scheduling at the earliest available time. Two customers report rodent-service follow-through problems: one describes bait missing from property boxes and unanswered emails, while the other says poison was not used in traps and promised calls and reimbursement never arrived.
Customer Reviews
EXB Network
Our company recently handled a wooden waste removal project for Anna at Orkin, and the experience was fantastic. As a branch manager, Anna is incredibly organized, decisive, and easy to work with. She made the logistics seamless and ensured everything was ready for our team upon arrival. It’s clear she runs a high-standard operation. Five stars for her leadership and the rest of the team for professionalism
Cat Power
Absolutely 100% amazing service. Kind, understanding, and absolutely amazing staff. Ramanpreet was excellent with communication and customer service, and Heidi and her four legged assistant River were phenomenal. I cannot recommend enough especially for your own peace of mind, call Orkin first! :)
Ra Cha
Dealing with Orkin was a very frustrating experience. We had used them for years through our strata but noticed a decline in quality of service for the last couple of years. Last year we experienced an uptick of rat activity. We let the technician know when he was onsite, but nothing changed after 1-2 months. We then followed up and called the office and spoke to the receptionist when we found out that there was no bait being put in the boxes on our property. She said she would let the technician know and that they would get back to us. We called two more times and nothing changed. We then sent three emails from our strata and two from our property manager. No response to any emails. They have still left their bait boxes on our property and haven't picked them up in 6 months despite multiple attempts to contact them.
Elizabeth Fong
Trevor the Orkin Technician is AMAZING! He’s efficient, professional and friendly. He’s very competent and schedules you at the earliest time available. Very satisfied with his work.
Ryan Smith
They told us they were gonna use poison in our traps and I come to find that they never used it. When brought up with receptionist they said a manager was going to call me. He called me asking about the situation and said he was gonna look into it and give me a call back in the next couple days. 2 weeks went by and I never got a phone call. I called again and he gave me a bunch of excuses. Told me I would get a reimbursement for a couple months and never got one. CALLED AGAIN and got more excuses. Finally was able to cancel the service. This business doesn’t care at all about their customers and have no customer service.
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Frequently Asked Questions
Does Orkin Canada require preparation before home treatments?
Preparation depends on the pest and treatment: bed-bug work may involve moving furniture away from a wall, while mouse treatments may need no preparation.
How long might residents need to stay out after an Orkin Canada treatment?
Baiting does not require leaving the house. Spraying may require staying out for 4 to 8 hours, depending on label specifications, or until the spray is dry.
How frequently are visits scheduled under Orkin Canada’s Home Protection Plan?
Visits are scheduled around the household’s availability, with exact frequency depending on location and pest pressures.