Highlander Termite & Pest Control offers inspections, treatment plans, and ongoing service for termites and general pests. Customers can call the Shingle Springs office or submit a request online to discuss concerns and schedule service Serving homeowners across El Dorado Hills, California.
Local familiarity with El Dorado County pest pressures, straightforward scheduling, and technicians noted by reviewers for taking time to explain findings and answer questions Local experience that helps homeowners across El Dorado Hills, California compare a more region-aware provider.
Serving El Dorado County communities including Shingle Springs, El Dorado Hills, Californiameron Park, and Placerville.
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Services commonly include termite inspections and treatments, general pest control for ants, spiders, roaches, wasps, and seasonal pests, and rodent trapping and exclusion. Service frequency may range from one-time treatments to recurring maintenance based on property needs.
Reviews mention technicians who are patient, thorough, and willing to explain procedures, with several customers highlighting positive experiences with specific techs. Some reviewers cite reasonable pricing and improved results for termite treatments after trying other providers. There are also critical reviews noting unresolved rodent issues and concerns about technician conduct. Overall ratings suggest many satisfied customers alongside a few negative experiences focused on follow-through and professionalism.
My apartment leasing office hired this company to address a rodent infestation, and they did not solve the problem. During the first inspection, they were in my unit for about 20 minutes, and the follow-up a few days later lasted only 10 minutes. They placed 8 sticky traps around the apartment, which did nothing except lead to finding more bugs. They also placed 3 traps in the attic and claimed there was no rodent activity. A month later, there are still rodents, and now there are flies on my roof. Overall, their service was brief, ineffective, and did not address the ongoing infestation.
I have been using Highlander as a pest company since I moved to Placerville. Jennifer is my tech and she is patient, nice, and takes the time to do everything right. I know she has other properties to service, but she doesn't rush the job just to get to the next one, she is excellent.Their pricing is also extremely reasonable.
You have found the absolute BEST for termite and pest control. We initially hired a different company to eradicate subterranean termites… HUGE mistake. The termites returned within a year.We contacted John at Highlander and he not only showed us what was not done properly, he advised us on how to get a refund as we had been overcharged for poor quality service.John took care of our issue and charged us a fraction of what the other company charged.Highlander is the only company you will need!
I was walking my dog and I witness an employee of this company urinate on the apartment building door. He was careless. There are accessible bathrooms in the complex. He wore a light blue long sleeve button up shirt with the "Highlanders" logo. The purple & yellow work truck was parked closely as well. Do not hire these people they are disgusting. Public indecency report to follow as well
I've dealt with many pest control companies over my career and Highlander is by far the most professional and thorough. They always take the time to answer questions and explain procedures to both staff and residents. Ken is by far the favorite technician around here. He absolutely goes out of his way to make sure our property is taken care of. We appreciate you Ken!
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