Local pest control company serving Grand Rapids with inspection-driven treatments and clear communication from start to finish. Office hours Monday–Friday.
Customers highlight prompt scheduling, courteous communication, and technicians who take time to answer questions and locate sources of activity. Service focuses on practical solutions and follow-through tailored to the property type.
Based in Grand Rapids, serving nearby neighborhoods and communities in Kent County. Call to confirm service to your location.
Typical services include inspection, identification of entry points, targeted interior and exterior treatments, wasp and hornet nest removal, ant and spider control, rodent control with exclusion recommendations, and seasonal yard treatments for mosquitoes and other nuisance insects.
Reviews consistently note fast response times, with several customers scheduled the same day or within a day. Technicians are described as punctual, thorough, and good at explaining entry points and next steps. Many mentions cite successful treatments for rodents, ants, wasps, and mosquitoes. Office staff are frequently praised for helpful, kind communication and easy rescheduling.
We had a terrible chipmunk/mice problem in our garage around late spring about 2 years ago, and my husband and I had tried everything to get rid of them and nothing we tried really worked. We decided to call someone, and we were recommended Smitter by a friend of ours who hired them for a wasp nest and his mothers house, he said that the service was amazing and really helped them out and... I can confirm this company is legit! They were very helpful and informative about the process and bait they used, as well as answering any other questions I had. After just 1 week we started to see a major decrease in the damage being done in the garage from the critters, now our garage is now finally rodent free! Thank you!
John is fantastic! He works with our apartment complex, and has been helping us with a pest control issue from another unit. He is on time and incredibly thorough. He has made us have a peace of mind and reassured us on the issue. I will definitely be keeping Smitters in mind if I ever need them for my own house.
Can't say enough great things about this company! The office girls were so nice and helpful even when I had to reschedule my appointment. The technician than came out was very professional and answered ALL of my questions while he found where the little buggers where coming in from. Been mouse free for over a month now! Great service and great staff!
I have used John a few times. The first time it was to treat carpenter ants in my garage. He responded quickly and he was there the next day! Carpenter ants were gone! He most recently came to my house and sprayed the whole yard for ants and mosquitoes and that was successful as well, no surprise though. Last night I had ants entering my house and I completely freaked out and John talked to me after hours and explained what needed ti be done. He was to my house by 7:30am and sprayed inside. John is a very nice person who not only loves his job but his customers. If I could give him 10 stars, I would!
I can't speak highly enough about Smitter Pest Control! We had a situation where wasps were getting into our home. To my surprise, they were able to schedule our appointment the same day. In fact, a tech came out within hours of my phone call. It was a HUGE relief to me, as I was incredibly stressed out with the wasps getting inside the house. The woman I spoke to on the phone was phenomenal, and just very helpful and kind. The tech that came out was great, and very empathetic to our situation. Our entire experience with this company was wonderful. We had a handful of wasps that came through our basement after treatment, but they were lethargic and not a threat, and we were given a heads up in advance to potentially expect that. Smitter came out on Monday, and as of Wednesday, we no longer have any wasps ?? Thank you so much for your kindness and prompt service! :)
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