Holly King
Kevin took the time to educate me on the area’s common pests and how to mitigate issues. Informed me of how their pest control works and what they can do should new issues arise. He did a very thorough job on the outside of my home.
Business ProfilePest Control Companies in Santa Rosa, California
Western Exterminator
Western Exterminator
Western Exterminator provides residential and commercial pest control in Santa Rosa. It has served homes and businesses across the Western United States for over 100 years. Its technicians live in surrounding areas and understand local pest challenges.
Last Updated October 2, 2026.
Business Highlights
- The company describes its pest solutions as environmentally friendly.
Service Area
Santa Rosa, Rohnert Park, Sebastopol, and north to Ukiah.
Active Business Listing
Western Exterminator is one of 7 pest control companies ProsGrade lists in Santa Rosa, California.
Active
Public local listing
Listing details
2 services listed: Residential pest control and Commercial pest control. Open 24 hours, 7 days a week. Rated 4.6 from 293 reviews.
- Verified listing details
- Service information
- Customer review signals
- Photo gallery
- Public contact information
- Published local profile
How This Business Compares
How Western Exterminator compares with the other 6 pest control companies on ProsGrade in Santa Rosa, using public Google ratings and review counts.
- Has more Google reviews (293) than 4 of the 6 other Santa Rosa pest control companies on ProsGrade.
Services Covered
2 services- Residential pest controlTreatments for household pests including ants, bed bugs, cockroaches, rodents, spiders and termites.
- Commercial pest controlAn Integrated Pest Management approach for commercial sites.
Reviews
What customers say
Recent customers praise clear pest advice, helpful technicians and thorough work. One customer reports unanswered calls, conflicting information about whether a treatment would work, billing after requesting contract cancellation, and repeated attempts to resolve the issue without success.
Customer Reviews
Maya Bartolf
Our service technician does a thorough job with a fantastic attitude. Always goes above and beyond to get our feedback.. He is reliable and has a strong work ethic. Great to know that we have someone on our side in this ongoing battle to keep rodents out of our house as we live in a rural/ suburban home on open space. Thanks for your continue hard work!
Deborah Smith
Michael Bowler was extremely helpful arranging and expediting an appointment. He is very knowledgeable and articulate. Brandon Renfro did a great job in the treatment we needed. Thank you gentlemen! Deborah
Rhonda Findling
Horrible company. They don't return calls, and they are totally disorganized. Turns out the sales guy gave us incorrect information about the treatment - service tech said treatment would not work. We asked to thus have our contract cancelled, but they billed us for $338 anyway. Unbelievable. I have called countless times to get it resolved, and they keep passing the buck to someone else in the company. Even before this, they said they would call to set up the service, and never did. I had to call them. The tech who came out knew nothing about the type of service we needed even though the sales guy wrote it all down. DO NOT USE THIS PLACE. They are a nightmare.
Heather w
The man that did my service, Kevin, was very friendly, helpful, and knowledgeable. The customer service was great and Kevin put my mind at ease with knowing the bugs would be taken care of. Even though it was a one time service he followed up and made sure everything was perfect and it was! Overall great service and helpful worker
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Frequently Asked Questions
Which pests are seasonal concerns in Santa Rosa?
Mosquitoes and ants are summer concerns; rodents and cockroaches become more active in cooler months. The page also recommends regular termite inspections.
How is a home treatment plan determined?
A thorough inspection identifies pest issues, and the plan is customized to the severity of the infestation and the structure of the home.
What is the advertised guarantee for a one-time treatment?
The advertised guarantee is limited to 30 days following service; plan limitations apply.