Western Exterminator’s Santa Rosa branch provides pest control for homes and businesses with an emphasis on clear communication and thorough on-site work. The team addresses common local pests and offers guidance to reduce future issues.
Local technicians familiar with North Bay pest pressures provide clear explanations and check-ins after service. Appointments can be arranged quickly, and the branch is reachable by phone for questions about ongoing issues.
Serving Santa Rosa and surrounding Sonoma County communities. Coverage may extend to nearby suburban and rural areas depending on scheduling.
Services typically include inspection, treatment, and follow-up for common local pests such as ants, spiders, rodents, and other seasonal invaders. Solutions are tailored to the property and pest pressure noted during inspection. Commercial and residential service options are available.
Customers frequently note thorough inspections and treatments, along with technicians who explain findings and next steps. Reviewers mention reliable follow-ups and courteous on-site service. A smaller set of reviews cite difficulties with returned calls and billing clarity. Overall ratings trend positive with praise for responsiveness and workmanship.
Kevin took the time to educate me on the area’s common pests and how to mitigate issues. Informed me of how their pest control works and what they can do should new issues arise. He did a very thorough job on the outside of my home.
Our service technician does a thorough job with a fantastic attitude. Always goes above and beyond to get our feedback.. He is reliable and has a strong work ethic. Great to know that we have someone on our side in this ongoing battle to keep rodents out of our house as we live in a rural/ suburban home on open space. Thanks for your continue hard work!
Michael Bowler was extremely helpful arranging and expediting an appointment. He is very knowledgeable and articulate.Brandon Renfro did a great job in the treatment we needed.Thank you gentlemen!Deborah
Horrible company. They don't return calls, and they are totally disorganized. Turns out the sales guy gave us incorrect information about the treatment - service tech said treatment would not work. We asked to thus have our contract cancelled, but they billed us for $338 anyway. Unbelievable. I have called countless times to get it resolved, and they keep passing the buck to someone else in the company. Even before this, they said they would call to set up the service, and never did. I had to call them. The tech who came out knew nothing about the type of service we needed even though the sales guy wrote it all down. DO NOT USE THIS PLACE. They are a nightmare.
The man that did my service, Kevin, was very friendly, helpful, and knowledgeable. The customer service was great and Kevin put my mind at ease with knowing the bugs would be taken care of. Even though it was a one time service he followed up and made sure everything was perfect and it was! Overall great service and helpful worker
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