Orkin’s Wilkes-Barre, Pennsylvania team provides inspection, treatment, and monitoring for residential and commercial properties, aiming to reduce pest activity and prevent re-infestations. Service recommendations are based on on-site findings and local seasonal patterns.
Local technicians understand seasonal pest pressures in the Wyoming Valley. Service includes an initial inspection, a treatment plan tailored to the property, and scheduled follow-ups. Communication about findings and next steps is provided after each visit Local experience that helps homeowners across Wilkes-Barre, Pennsylvania compare a more region-aware provider.
Serving Wilkes-Barre, Pennsylvania and nearby Luzerne County communities; call to confirm coverage for your address.
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Great experience. Ramell was very knowledgeable and explained everything clearly. He made me and my wife very comfortable. A real professional. Pretty expensive but great experience.
Daniel is fantastic!!! He does an amazing job every time and we are more than happy!!! Orkin is a fantastic company to work with, and we recommend them to everyone!!
The company as a whole perform as expected. Their communication is definitely up to par and won't try to sell you services you don't need. With that said and the reason for the 5 star rating is their staff. Specifically Jenn. She has a sparkling personality and always has a smile on her face, always friendly and will always take the time to answer any questions you may have. Her knowledge and ability to explain things in a manner that a layman can understand is unrivaled. Approaches our house with a warm greeting and will take a minute to ask "how are doing". That is of course after our dogs finish greeting her as they always look forward to the snack she brings them. When Jenn comes, its like receiving a visit from a family member. Thank you Jenn, you always manage to brighten our day.
I wanted to help my mom by having Orkin remove some chipmunks that were in her attic. They convinced me to add additional services that were probably unnecessary, charged me an arm and a leg, and then didn't even get rid of the chipmunks. I called in to report the issue and texted the origianl employee that came out to do the work. The employee has ignored my messages and Orkin hasn't made it right. They also claimed they'd have a manager contact me--that hasn't happened yet. Very dissapointed by this company. Avoid these guys at all costs in the NorthEastern PA region unless you want to get taken advantage of for trying to help your parents.
Abysmal customer service and company as a whole. Their formula didn’t even work. But, the techs were great. Very nice people. Customer service never returned my calls, hung up on me when I asked to speak to someone about my bill, and charged my account anyway meanwhile I have about 4 messages on my file waiting for them. Awful company and I will be telling my family, friends, and community to stay away from Orkin and go with Erlich. Oh, they answered my last call to cancel my account without asking any questions or trying to retain my business either. Horrible experience.
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