Business ProfilePlumbers in Asheville, North Carolina

1-Tom-Plumber

Listed in Asheville 4.90 (737 reviews)(828) 214-7497

1-Tom-Plumber

1-Tom-Plumber is a full-service plumbing, drain-cleaning and water-damage company serving residential and commercial customers in Asheville. Emergency plumbing is available 24/7/365.

Last Updated October 3, 2026.

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Business Highlights

It describes its technicians as licensed and insured.
It says its service vehicles are fully stocked.
The company says staff training focuses on female clients’ safety and comfort.

Service Area

Asheville, Buncombe County, Arden, Brevard, Hendersonville, Haywood County, Henderson County, Transylvania County, Fletcher and Skyland.

Active Business Listing

1-Tom-Plumber is one of 11 plumbers ProsGrade lists in Asheville, North Carolina.

Active

Public local listing

Listing details

12 services listed, including Plumbing, Drain cleaning and Excavation. Open 24 hours, 7 days a week. Rated 4.9 from 737 reviews.

Verified listing details
Service information
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Public contact information
Published local profile

How This Business Compares

How 1-Tom-Plumber compares with the other 10 plumbers on ProsGrade in Asheville, using public Google ratings and review counts.

Ranks in the top half of the 11 Asheville plumbers on ProsGrade by Google rating and review volume.
Rated 4.9 on Google, at or above the 4.9 average of other Asheville plumbers on ProsGrade.
Has more Google reviews (737) than 6 of the 10 other Asheville plumbers on ProsGrade.
One of 11 Asheville plumbers on ProsGrade rated 4.7 or higher from at least 10 reviews.

Trust Signals

Open 24 hours for calls and scheduling.

Services Covered

12 services

Plumbingshower and bathtub repair
Drain cleaninghydro-jetting
Excavationunderground pipe repair
Leak detection
Pipe repair and replacementcopper, PVC, PEX, CPVC and galvanized steel
Toilet repair and replacementgravity-flush, pressure-assisted, dual-flush, low-flow, wall-mounted and smart toilets
Sink repair and installationkitchen, bathroom, utility, laundry and commercial-grade sinks
Outdoor plumbing repairirrigation and sprinkler systems, outdoor faucets and yard drainage
Faucet repair and replacementsingle- and double-handle faucets, pull-down and pull-out sprayers, touchless and sensor-activated faucets
Garbage disposal servicescontinuous-feed, batch-feed and commercial-grade units
Water heater repair and replacement
Sump pump installation and repair

Reviews

What customers say

Customers describe courteous, professional technicians who explain the work and answer questions, and several say jobs were handled promptly. One customer noted that Spencer cleaned the area after a toilet installation; another said Spencer waived the fee for an attempted running-toilet fix before installing a new toilet.

Customer Reviews

Rick Devereaux

1-Tom-Plumber did an excellent job installing a yard hydrant. Keean arrived on time and quickly produced an estimate. He was very courteous and answered all my questions. Work was completed promptly with no issues Plumbers are not cheap, but I was very pleased with the quality of the work. Highly recommend!

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Sanjay Sesodia

Spencer installed one toilet in our home. He prepped area before, and cleaned it after, the installation. He tested the functionality of the toilet. He was professional, knowledgeable, and efficient. He explained what he was going to do and didn’t rush the job. He answered all the questions we had about the installation. We appreciated his candor. We would recommend 1-Tom Plumber to anyone with a plumbing need.

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Andy Buckwalter

Spencer came out to diagnose a running toilet. He attempted a fix that didn’t quite solve the issue and waived that fee to go ahead and install a new toilet. I ran to Lowe’s to pick up the new toilet and he had the old one out and the new one in remarkably quick. All of this was done at a very fair and affordable price! I would highly recommend 1-Tom Plumbing and Spencer!

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Allison Blanton

We love working with Cindy Novak at 1 Tom Plumber! She is professional, responsive, and always dependable when our community needs service. Her team communicates clearly and gets the job done right the first time. Reliable, efficient, and a pleasure to work with! Highly recommend! ??????

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Oscar Hernandez

Spencer did an excellent job fixing my water line. He came out promptly, assessed the issue quickly, and clearly explained what needed to be done before getting started. His work was efficient, thorough, and done right the first time. He was professional, respectful, and left the area clean when he finished. It’s such a relief to work with a plumber who’s knowledgeable and dependable. I highly recommend Spencer for any plumbing needs.

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Frequently Asked Questions

How does 1-Tom-Plumber diagnose sewer-line problems before excavation?

It uses sewer camera inspections to locate blockages, cracks, root intrusion or collapsed sections, then recommends a repair approach.

How does 1-Tom-Plumber communicate an arrival time?

It sends a text or calls when the technician is on the way and provides an estimated arrival time.

How does 1-Tom-Plumber handle water damage after a leak?

It says it fixes the leak, dries the property and handles repairs, and deals directly with the insurer if a claim is filed.

How does 1-Tom-Plumber handle assessment pricing and dispatch fees?

Pricing is menu-based, and clear pricing is provided after inspection and before work begins. An assessment dispatch fee is charged but waived if the customer proceeds with the work.