Mr. Rooter Plumbing of Buncombe & Henderson Counties

Had Jeremy out to scoop our sewer line to see if there were any clogs. Not only did he fix the clog he spent hours going through our lines explaining any future issues we may have in giving us a full understanding of any concerns. Highly recommended for not only above and beyond service, but also for just getting to understand how your house functions.

Jeremy from Mr Rooter was seriously awesome to work with. He first did a camera inspection but hit a blockage and then a full line cleaning, which then helped us see what was really going on with the camera, and then he carefully dug up under the driveway to confirm the actual issue. Turns out the construction next door had cracked my pipe under the driveway and because of his work I had the proof I needed to get it fixed by their crew. Even though he didn’t end up doing the repair himself, the investigation he did was super thorough and honestly saved me a ton of stress. He explained everything in a way that was easy to understand, didn’t try to upsell anything, and was professional and straightforward. The entire investigation and cleaning cost ~$800. If you need someone who actually cares about finding the real problem and helping you move forward, I’d definitely recommend Mr Rooter.

Excellent service. Got Mr.Rooters number from a contractor i highly respect. I needed emergency service snd got help in less than 2 hours. Jeremy was professional, grounded and analyzed the situation quickly and thoroughly. The diagnostic fee was reasonable and no physical service was needed. So grateful for professionalism.

We had an excellent experience with Mr. Rooter Plumbing of Buncombe & Henderson Counties installing new commercial power vent water heaters at our motel in Black Mountain. The entire process was smooth, professional, and efficient. Ryan was extremely knowledgeable and took the time to explain everything step by step before getting started, which gave us complete confidence in the work being done. The installation was done cleanly, on time, and to a very high standard. If you’re looking for a reliable, honest, and professional plumbing company for commercial work, I highly recommend Mr. Rooter. We will definitely use them again for future projects!

Our technician, Jake, went above and beyond. He made a special trip to purchase two quality commodes. He then stayed late, even though it was near a holiday break, to complete the job and make sure everything was working properly. We are so pleased and grateful.