Roto-Rooter Plumbing & Drain Services in Columbus, Georgia provides round-the-clock help for residential and commercial plumbing problems. The team focuses on quick scheduling, clear communication, and thorough cleanup after the job.
Open 24/7 with phone support and rapid dispatch. Technicians focus on clear estimates and step-by-step explanations. Service covers a wide range of plumbing and drain issues so most jobs can be addressed in a single visit when parts are available Local experience that helps homeowners across Columbus, Georgia compare a more region-aware provider.
Columbus, Georgia and nearby neighborhoods across Muscogee County and adjacent areas.
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Top notch customer service and they plumbers are so knowledgeable and polite. My entire family (which is alot) uses them for everything. Best pricing by far compared to the others in the area.
Customer service here is top notch and the plumbers that came out were so knowledgeable. Jessica was sweet on the phone and was very helpful explaining a lot of things to me and sent the plumber David who did a fantasic job at installing my garbage disposal. I will forever use Roto Rooter for all my plumbing need just because of Jessicas kindness.
I had a waterline that got damaged and will need to be repaired. You send one of your guys to my home. He wasn’t there 10 minutes and charged me 75.00 just to let me know it would cost over 5k and wouldn’t be done today and that was it. So I called bluefrog and they seemed to not only care but gave me some great guidance on contacting my home owners insurance company and they would probably cover the damages. So I did as they suggested and sure enough they were correct. So they got the job all due to their customer service skills and are actually a 1k cheaper than your estimate. Now for any future plumbing repairs I might need guess who I will call. Well it will not be root rooter that’s for sure..Just a little effort and some quality customer service skills can go a long ways in gaining and keeping customers. That’s absolutely incorrect. The onsite tech you sent told me repairs would be more than 5k. I told them I had been quoted a cheaper rate and he said if I am doing it then it’s over 5k . That’s what I was told.
Jonathan was professional and knew exactly how to help our plumbing emergency. Response was great and we are happy customers. It was raining hard but that did not stop him.
Had an emergency plumbing issue. They responded quickly and sent a technician with the hour. The job I thought would be mission impossible but the technician was very professional. He gave me a quote for the work that had to be done and even had to go get parts. With the additional work required the adjusted quote was very reasonable. Now I know someone that I can trust for quality work that needs to be done.
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