Regina Madden
Top notch customer service and they plumbers are so knowledgeable and polite. My entire family (which is alot) uses them for everything. Best pricing by far compared to the others in the area.
Business ProfilePlumbers in Columbus, Georgia
Roto-Rooter Plumbing & Drain Services
Roto-Rooter Plumbing & Drain Services
Roto-Rooter Plumbing & Drain Services serves Columbus, Georgia, with residential and commercial plumbing, drain cleaning and water cleanup. The Columbus operation is an independent franchise with emergency service as a specialty, available 24 hours a day, seven days a week.
Last Updated October 3, 2026.
Business Highlights
- The Columbus location lists Georgia plumbing license MPR108485.
- The Columbus location lists IICRC certification.
- The Columbus location says it backs every job with a satisfaction guarantee.
Service Area
Beallwood, Box Springs, Buena Vista, Butler, Coleman, Columbus, Cusseta, Cuthbert, Fort Benning, Fortson, Ft Benning, Geneva, Georgetown-Quitman County unified government, Howard, Junction City, Louvale, Lumpkin, Midland, Omaha, Reynolds, Richland, Rupert, Shellman, Talbotton, The Rock, Thomaston, Upatoi, Webster County unified government, Woodland, Yatesville, Cottonton, Fort Mitchell, Hatchechubbee, Holy Trinity, Hurtsboro, Phenix City, Pittsview and Seale.
Active Business Listing
Roto-Rooter Plumbing & Drain Services is one of 11 plumbers ProsGrade lists in Columbus, Georgia.
Active
Public local listing
Listing details
5 services listed, including Drain cleaning, Emergency plumbing and Water heater repair. Open 24 hours, 7 days a week. Rated 4.7 from 520 reviews.
- Verified listing details
- Service information
- Customer review signals
- Photo gallery
- Public contact information
- Published local profile
How This Business Compares
How Roto-Rooter Plumbing & Drain Services compares with the other 10 plumbers on ProsGrade in Columbus, using public Google ratings and review counts.
- Has more Google reviews (520) than 8 of the 10 other Columbus plumbers on ProsGrade.
- One of 10 Columbus plumbers on ProsGrade rated 4.7 or higher from at least 10 reviews.
Trust Signals
Open 24/7 for urgent plumbing and drain needs.
Services Covered
5 services- Drain cleaningClog clearing
- Emergency plumbing
- Water heater repairGas, electric and tankless water heaters; repair and replacement
- Water damageWater extraction and cleanup equipment
- Commercial plumbingRepairs, maintenance and emergency services
Reviews
What customers say
Several customers praise the plumbers’ knowledge and professionalism, while two also commend customer service. Emergency callers describe responsive service, with one saying a technician was sent within the hour. One customer says a brief assessment of a damaged water line ended with a disputed estimate and no repair that day; after receiving a lower quote elsewhere, the customer hired another company.
Customer Reviews
Gabby
Customer service here is top notch and the plumbers that came out were so knowledgeable. Jessica was sweet on the phone and was very helpful explaining a lot of things to me and sent the plumber David who did a fantasic job at installing my garbage disposal. I will forever use Roto Rooter for all my plumbing need just because of Jessicas kindness.
Darriel Youngblood
I had a waterline that got damaged and will need to be repaired. You send one of your guys to my home. He wasn’t there 10 minutes and charged me 75.00 just to let me know it would cost over 5k and wouldn’t be done today and that was it. So I called bluefrog and they seemed to not only care but gave me some great guidance on contacting my home owners insurance company and they would probably cover the damages. So I did as they suggested and sure enough they were correct. So they got the job all due to their customer service skills and are actually a 1k cheaper than your estimate. Now for any future plumbing repairs I might need guess who I will call. Well it will not be root rooter that’s for sure..Just a little effort and some quality customer service skills can go a long ways in gaining and keeping customers. That’s absolutely incorrect. The onsite tech you sent told me repairs would be more than 5k. I told them I had been quoted a cheaper rate and he said if I am doing it then it’s over 5k . That’s what I was told.
Trent Hollingsworth
Jonathan was professional and knew exactly how to help our plumbing emergency. Response was great and we are happy customers. It was raining hard but that did not stop him.
Roy Fabian
Had an emergency plumbing issue. They responded quickly and sent a technician with the hour. The job I thought would be mission impossible but the technician was very professional. He gave me a quote for the work that had to be done and even had to go get parts. With the additional work required the adjusted quote was very reasonable. Now I know someone that I can trust for quality work that needs to be done.
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Frequently Asked Questions
How quickly can Roto-Rooter respond to an emergency in Columbus?
The company says a local technician can typically arrive within hours.
Does Roto-Rooter provide estimates before work begins?
The Columbus location offers free on-site estimates and upfront pricing, with no hidden fees or surprise charges.
Does Roto-Rooter offer financing for larger projects?
Financing options are available for larger plumbing projects.