Element Plumbing LLC

Element was hired to install gas to our generator. When we had our furnace inspected the inspector found 3 gas leaks where Element connected to our furnace line. We contacted them and they came out promptly and repaired the leaks. And then charged us nearly $500 to repair the leaks they caused.

Hired them to clean out sewer main. Showed up with camera to check on a blockage when we already knew there is a blockage. Try charging us a fee for camera service. Then had their tech come back to clean the following day. Water receded and drain for one week. Try to call and have them come back to clean out properly. They said they are too busy and recommended us to call roto rooter which was another big mistake. I would recommend not paying any of these companies until a month after service. Now we are on a third company Peterson pluming came to do the exact same job I hired two other plumbers to do. Total cost 500$ for element plumbing. 500$ for roto rooter the company they recommended. Now 700$ for Peterson plumbing the city recommended. Hope it last more than one week.

Element told me they could do a gas pressure test and send an affidavit to the city so I can get hot water turned back on. They came, milked me for extra work, charged me $450 then 3 days later still have not pulled the permit they charged me for or sent the affidavit to the city. When called on this, the woman who answered was very dismissive and lied that they sent it. I still do not have hot water from the flood on 7/11. I understand these companies are very busy, but this is not okay. If they make it right I will cancel the dispute with my bank and change my review.

Absolutely phenomenal! I will begin with saying it wasn't the cheapest option, but I had a gut feeling they would take good care of my family. They definitely did! Super nice and helpful. They had me send pictures of my water heater, so they could see how to get it done and gave me a quote right away! Fast and efficient! Definitely will be using them again in the future!

Highly recommend! Made an appointment for two days out, technician arrived early (called ahead to confirm this way okay), and got right on the job. Rod did a great job keeping me informed on what he was doing and finished quickly. Very pleased with the level of service and quality of work.