Pure-Line Plumbing

I’ve been in Durham for a few years now. It’s quieter than New York—less honking, fewer bagels, and a lot more space to feel alone. So when my shower started leaking like it missed the city too, I called PureLine Plumbing. I didn’t expect much. Just wanted the drip to stop.
Then Rob Mirabella showed up.
Turns out Rob’s a fellow New Yorker, now living down here too. They call him “Mr. PureLine,” and I’ll be honest—he lives up to the name. He walked in with a calm confidence, a toolbox that looked like it had seen every borough, and a beard so well-kept it could’ve had its own zip code. Not flashy, just... dignified. Like a guy who knows how to fix things and still finds time to trim evenly.
He got to work right away. No small talk unless I started it, which I appreciated. But when I did, he listened. We talked about the move down south, how Durham’s got charm but misses the grit, and how plumbing’s pretty much the same no matter where you are—pipes don’t care about accents.
Rob fixed the leak fast. Clean, efficient, respectful. Even tightened a few things I hadn’t noticed. But more than that, he brought a little piece of home into my day. For a moment, it felt like I wasn’t just another guy in a quiet house—I was a New Yorker again, talking shop with someone who gets it.
If you need plumbing help in Durham, call PureLine. And if you’re lucky enough to get Rob “Mr. PureLine” Mirabella, tell him the guy with the leaky shower and the homesick heart says thanks. And that his beard is still perfect.

We recently transformed the front section of our flex office space into a salon, which required breaking through the concrete floor to install proper piping. Choosing Pure Line Plumbing was the best decision we made for this project.

Rob and his team were incredibly professional, punctual, communicative, and highly knowledgeable throughout the entire process. Thanks to their expertise, we passed inspection with flying colors—and our tenant couldn’t be more thrilled with her new space.

Whether it’s commercial or residential, we highly recommend Pure Line Plumbing. Hands down, the best plumbing company in North Carolina.

Rob M. with Pure-Line Plumbing was outstanding! I called to schedule a non-emergency appointment and they got me an appointment less than 48 hours away. Rob called en route (right on time!) and was a pleasure to work with. He spent some time investigating, addressed the exact issue and when I shared I was a new homeowner, he encouraged me to learn alongside him so I was more informed about how the different pieces worked and some tips for the future. Pricing was very fair and transparent, Rob was very skilled and personable, and the job was done quickly and well. Will certainly be my first call for any future plumbing needs!

I'm very glad I used Pure-Line when my garbage disposal started leaking. Jackie is always so kind and helpful on the phone. She called me as soon as she knew the tech was running behind (which happens in this business). I really appreciated the call so I could plan the day better. Edwin was my tech and he replaced the disposal quickly. He took the time to explain a few things with the new disposal and it's working beautifully. Their prices were more reasonable than some other plumbers. I'll definitely use them again.

I recently had the pleasure of partnering with Pure-Line Plumbing to help with renovations to my 1940's home that needed various plumbing updates. I say "partner" because that is the experience of working with the team at Pure-Line Plumbing. Pure-Line has enough staff to meet commitments if needed but they try to keep the one service professional in charge of your job doing the work. I worked with Dwayne S. throughout my project which took place over several months with numerous visits to help me at the different stages. They were able to meet my scheduling needs. Dwayne worked with me in securing special shower hardware to meet my specifications. He was very helpful in making recommendations, giving explanations, responding to communications via his cell phone, going the extra mile to make my life easier and was cheerful on top of all that.

Dwayne had the help of a second service pro during site visits and both men that I met, Chris and Rob were excellent. While I was out of town, a line burst at my vacant home which was still under renovation and Dwayne came as soon as contacted to make the repair. Office staff Ashley and Jackie were easy to work with, always remembering who I was, and rounded out the excellent experience that I had with Pure-Line Plumbing.