Business ProfilePlumbers in Fairbanks, Alaska
Arctic Plumbing and Heating
Arctic Plumbing and Heating
Arctic Plumbing and Heating provides residential and commercial plumbing and heating service in Fairbanks and North Pole. It also handles conversions of existing heating systems to natural gas.
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Business Highlights
- Arctic Plumbing and Heating is a certified and licensed installer of natural-gas systems in Alaska.
Service Area
Fairbanks, North Pole and surrounding communities.
Active Business Listing
Arctic Plumbing and Heating is one of 9 plumbers ProsGrade lists in Fairbanks, Alaska.
Active
Public local listing
Listing details
7 services listed, including Plumbing, Boiler services and Furnace services. Open 4 days a week. 96 reviews.
- Verified listing details
- Service information
- Customer review signals
- Photo gallery
- Public contact information
- Published local profile
How This Business Compares
How Arctic Plumbing and Heating compares with the other 8 plumbers on ProsGrade in Fairbanks, using public Google ratings and review counts.
- One of 9 Fairbanks plumbers on ProsGrade.
Services Covered
7 services- PlumbingSewer backups, clogged pipes and leaks; water heater and water softener replacement.
- Boiler servicesTune-ups, repairs, replacements and new-construction installation.
- Furnace servicesRepair, maintenance and installation.
- Natural-gas heatingConversions of existing heating systems to natural gas.
- Commercial property managementCommercial plumbing and heating system monitoring and repairs.
- Appliance installationWater heaters and tanks, water softeners, washers and dryers, reverse-osmosis systems, refrigerators.
- Emergency plumbing and heatingFrozen pipes, flooding, sewage back-ups, clogged drains and plumbing leaks.
Reviews
What customers say
Customers describe prompt assistance and useful explanations or maintenance guidance. Two praise Gene's friendly manner, and one also calls him knowledgeable. One customer, however, said the company did not disclose in advance that it would send two workers and charge double labor to thaw pipes; that customer also reported the work left a tub dripping and that another plumber would be needed to fix it.
Customer Reviews
Maria Markle
Gene from Artic Plumbing &Heating came out this morning and got me up an running in less than 15 mins. Showed me how my system works (just bought home and nothing in basement makes sense). Told me how to troubleshoot for future. Then he said call him back to make sure horses have water. This is the second time I have used this company. LOVE THEM!
Alice Mills
People hate to pay $300 for a simple fix but to me it's the best possible outcome. Gene was really friendly and got our water back on. I was upstairs so my dog would shut up, but he gave my husband a lot of info and maintenance tips.I really appreciated the quick service.
Sherry Trigg
I had the most amazing service experience. The young lady who answered the phone was so helpful and caring. She made sure my problem was handled from start to finish, right through to the service technician coming to my home and fixing it. I am very grateful for her excellent customer service.
Kara Adams
Arctic Plumbing came out and thawed a couple pipes during the deep freeze in December. They sent a plumber and an apprentice/helper. They charged me double labor for the second guy to get a tool out of the truck!! They did not tell me ahead of time they were sending two guys or that it would cost me over $700 (double labor) for just over an hour of work. This was easily a one person job and $350 would’ve been a fair price. So while others pay half for the same job, I was the lucky one who paid double. They thawed the pipes, but what I initially thought of as them leaving my tub dripping to prevent future freezes, turned out that whatever they did to thaw the pipes, has left a permanent dripping tub that I will now have to call another plumber to fix. I initially left a good review because I was happy my pipes were thawed, but after dealing with the leaking tub and hindsight on the price, I will never call them again, nor would I recommend them. If they want to charge double, they should tell the customer on the phone and let me decide if I’m willing to or not.
Kristen Marckmann
Called them out to repair damage from frozen pipes, they were able to get someone out to us quickly, their pricing was very reasonable, and they offered a military discount. Our technician Gene was friendly and very knowledgeable. We’ll definitely be using this company again and recommending them to friends.
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Frequently Asked Questions
Does Arctic Plumbing and Heating provide after-hours emergency service?
Yes. It provides 24-hour plumbing and heating service, including after-hours and weekend emergencies.
What does Arctic Plumbing and Heating's commercial service plan include?
The scheduled monthly plan covers filter replacements, cleaning, tune-ups and other preventative maintenance for commercial plumbing and heating systems.
How does Arctic Plumbing and Heating handle new-build boiler installation?
It sets up the entire boiler system from scratch, then tests the boiler and leaves it in working order.