Business ProfilePlumbers in Fairbanks, Alaska
Frontier Supply Company
Frontier Supply Company
Frontier Supply Company is a wholesale distributor with a Fairbanks branch. Michael Vivlamore founded it as Frontier Plumbing Supply in 1989; it also has The Showcase, a Fairbanks design center for kitchen, bath and whole-home projects.
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Business Highlights
- The company describes itself as the only Alaskan-owned full-line wholesaler.
- The company reports more than 70,000 square feet of facilities for a multimillion-dollar inventory.
- The company describes its staff as highly skilled and knowledgeable, with help available for task or application questions.
Service Area
Anchorage, Fairbanks and Guam.
Active Business Listing
Frontier Supply Company is one of 9 plumbers ProsGrade lists in Fairbanks, Alaska.
Active
Public local listing
Listing details
7 services listed, including Plumbing products, Heating products and Industrial piping products. Open Monday to Saturday. 43 reviews.
- Verified listing details
- Service information
- Customer review signals
- Photo gallery
- Public contact information
- Published local profile
How This Business Compares
How Frontier Supply Company compares with the other 8 plumbers on ProsGrade in Fairbanks, using public Google ratings and review counts.
- One of 9 Fairbanks plumbers on ProsGrade.
Services Covered
7 services- Plumbing products
- Heating products
- Industrial piping products
- Waterworks products
- Mining products
- Waterwell products
- Showcase productsplumbing fixtures, faucets, custom cabinetry, countertops, window coverings and flooring
Reviews
What customers say
Customers' descriptions of counter help are mixed: a customer found staff friendly and fairly knowledgeable, while another criticized staff's product knowledge and prices. A customer also praised a quick stock check and several options, with staff remembering the needed item on a next-day return. A defective oil-burner fuel pump led to a complaint about paying for another pump while a refund awaited Beckett's clearance, with no assurance of full repayment.
Customer Reviews
Kyran Ruerup
Friendly and fairly knowledgeable staff. If the counter doesn't know the answer to your question someone in the back probably does. They are open more often and reliably than their competition. The only locally owned plumbing/heating supply house in the state.
Chris Smith
They didn't have what I needed but he pointed me in another direction that worked out.
Walter Cook
Been going here for years. The help is always new and they really dont seem to know much. The prices are insanely high!
Much of the items seem to have a 100% mark up... compared to others in the area.
Lately its been a waste of time going here. Better.\nTo do somewhere else. Just saying. Place has become a joke.
Charlie Morse
Called to inquire about stock level for a combo BFP/Autofill. Took a few seconds and they were able to apprise me of stock levels.
Went in to actually put hands on the part and they were kind enough to show me several different options.
Had to go back to the house to verify exact needs. Returned the next day and they remembered me and set me up with what I needed.
Price was also better than online offerings!
Not too much they could do better, in my opinion.
jeremy tou
Great service cannot overcome horrible exchange policy. The service at frontier heating has always been fantastic, they have great employees, but I will not be a customer there any longer. Their recent change in their exchange policy has left me baffled. I recently purchased a fuel pump for my oil burner, the pump was defective out of the box. I was told I has to buy another pump out of pocket and would not be refunded for the faulty pump until beckett cleared it. I was also told I may not even get my full amount returned to me. All I wanted was to exchange the faulty pump for another unit. Instead I'm out of pocket for two pumps. I prefer to keep my business local if possible and am willing to pay extra for that and for local service. With this new policy in place at frontier I will have to become an online buyer for my heating supplies and equipment.
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