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Cape Fear Air, Electric, & Plumbing
Fayetteville, NC
4.90 (1655 reviews)
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T.O. Plumbing Service LLC
T.O. Plumbing Service LLC is based in Fayetteville and has operated since 1978. It provides residential plumbing and renovation services in Fayetteville, Spring Lake, Raeford, Hope Mills and Cameron.
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Business Highlights
- The company is veteran- and family-owned.
- The company says all work comes with a warranty.
- Its team includes licensed plumbers.
- It offers discounts to military personnel, teachers and first responders.
- It offers service in Spanish.
Service Area
Fayetteville, Spring Lake, Raeford, Hope Mills and Cameron.
Public local listing. T.O. Plumbing Service LLC is one of 12 plumbers ProsGrade lists in Fayetteville, North Carolina.
Listing details
12 services listed, including Water heater installation and repair, Renovations and Sewer services. Open weekdays, closed on weekends. 275 reviews.
- Verified listing details
- Service information
- Customer review signals
- Photo gallery
- Public contact information
- Published local profile
How This Business Compares
How T.O. Plumbing Service LLC compares with the other 11 plumbers on ProsGrade in Fayetteville, using public Google ratings and review counts.
- One of 12 Fayetteville plumbers on ProsGrade.
Services Covered
12 services- Water heater installation and repairGas and electric; tank and tankless.
- RenovationsPlumbing components for kitchen and bathroom renovations.
- Sewer servicesSewer-line installation and repair; city sewer connections.
- Faucet installationKitchen and bathroom faucets.
- Sink installationA range of kitchen and bathroom sink types.
- Bathtub and shower installationClassic tubs and modern shower units.
- Garbage disposal repair and installationJams, leaks and performance issues.
- Sink and sink leak repairLeak sealing and damage repair across sink types.
- Toilet installationVarious toilet models, including water-saving designs.
- Drain installationFor kitchens, bathrooms and utility areas.
- Pipe repairLeaks, bursts and corrosion.
- Unclogging sinks and drainsBlockages in sinks and drains.
Reviews
What customers say
Several customers praise the technicians’ professionalism, clear explanations and efficient work. One customer describes a deep trench across the yard; after days of rain, the crew waited for suitable conditions, ensured proper compaction and left the site neatly graded. Another customer chose not to proceed after the company declined to answer questions about fixture appearance and scope and repeatedly misspelled her name.
Customer Reviews
howard watson
First time using T O and I'm glad I did I truly highly recommend them. When the tech first question was what was going on and then from there they assessed what they were going to need and do and from there they came up with the cost. From there it did not take long and they had the job done. And also the gentleman have great personalities for which I look at in a company. Will always be welcomed in my home.
Felicia Dahl
We selected this company based on strong Google reviews and stated values. Unfortunately, our experience did not meet expectations.
While an estimate was provided, when we asked standard clarification questions about fixture appearance and scope prior to installation—important since the work was for an elderly parent—the company declined to provide additional details or photos and stated they could not answer the questions.
Clear communication and transparency are important to us when work is being done in a family member’s home. Repeated misspelling of my name in correspondence also raised concerns about attention to detail.
Due to these issues, we chose not to proceed. Others may have different experiences, but this was ours.
LaKeisha Dodson
Mr. Richard and Tariq were absolutely amazing. They installed my bidet toilet with ease. The directions were so vague, and Mr. Richard was extremely professional in explaining everything that could possibly go wrong. He had to rearrange a valve and some other stuff. They really had to think outside the box. I said, I believe in you! ?? They did an outstanding job. I love it! 10 out of 10!
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Frequently Asked Questions
Does T.O. Plumbing Service LLC handle kitchen and bathroom renovations?
It installs the plumbing components but is not a general contractor. It can assist a general contractor or recommend one.
Can T.O. Plumbing Service LLC install a dishwasher supplied by the customer?
Yes. If the customer supplies the dishwasher, it can install it and remove the old one.
Can T.O. Plumbing Service LLC repipe a home?
It can repipe a home and makes recommendations about which piping material suits the project.
How does T.O. Plumbing Service LLC handle appointment reminders?
It provides a text, email or call reminder the day before; on the appointment day, customers receive a text and a call.
What are the financing requirements at T.O. Plumbing Service LLC?
Financing is available to customers who have scheduled a repair or installation estimate and received a written estimate. Credit score determines qualification and interest rate.