Mountaineer Plumbing, Drains, & Water Heater Services

We had Mountaineer replace our entire kitchen drain line 2.5 years ago. While initially we were satisfied with the service, we are now having to replace the line completely again due to the lack of fall/improper decline. It’s very disappointing considering it cost us several thousand dollars. Edited to add- after having multiple plumbers look at our issue we have learned that it wasn’t even done to code.

Mountaineer Plumbing was a pleasure to work with. I needed a water heater replaced and scheduling was very easy. A tech was out within a few hours of my request and within the timeframe selected. Excellent communication from the scheduler and the technician, Mike. We transitioned from a tank to a tankless system, which took an entire day. It was a Friday and Mike needed a different part to complete the job. When he finished it was late in the evening and no way to get the needed part that night. He was out first thing Saturday morning, his day off, with the needed part to complete the project. He walked us through everything we needed to know about our new water heater. I highly recommend Mountaineer Plumbing and will definitely call them for any future needs. Friendly, professional, excellent communication, clean and thorough.

Technician came to the house and gave a quote to replace an old sink with a new one that we already bought. The quote: $1,700. To replace a sink and faucet that we already had. That. Is. Ridiculous. When we said we didn't think that was anywhere near a fair price, he got all defensive and rude. He also said it was a double basin sink when it was clearly a single basin sink. No way were we going to pay anywhere near that amount for an install, but even if the price was fair, we wouldn't give him money when he couldn't even tell the difference between a single and double basin sink.