Pro Business

Mountaineer Plumbing, Drains, & Water Heater Services

Grand Rapids Plumbers
Ranked #11 in Grand Rapids | Grade B-
4.60 (1021 reviews)

Mountaineer Plumbing, Drains, & Water Heater Services

Local plumbing company handling repairs, drain cleaning, and water heater service with 24/7 availability and straightforward scheduling.

Why Homeowners Choose This Business

Open 24/7 for urgent issues. Clear scheduling and communication before arrival. Capable of same-day solutions on many repairs and replacements, including water heaters and drain fixes.

Service Area

Grand Rapids and nearby West Michigan communities.


How This Business Compares

A quick local comparison based on ranking, review strength, and market visibility.
  • Shows review activity that is competitive for this local market.

Trust Signals

Emergency Service - Open 24 hours, 7 days a week for urgent plumbing and drain issues.

Services Covered

  Plumbing Services
  Supplier
  Drain Cleaning
  Water Heater Services
  Fixture Installation
  Sewer Line Repair
  Installations
  Water Heater Installation
  Repairs
  Tankless Water Heaters
  Leak Detection
  Toilet Repair
  Faucet Replacement
  Sump Pump Service
  Garbage Disposal Repair
  Pipe Repair
  Emergency Plumbing
  Hydro Jetting

Plumbing repairs, leak detection, toilet and faucet service, drain cleaning, sewer line inspection and repair, garbage disposals, sump and ejector pumps, water heater repair and replacement (tank and tankless), and basic pipe replacement.


Recent Reviews

4.60

(Based on 1021 reviews)

Customer feedback frequently highlights quick scheduling and technicians arriving within the promised window. Many note clear communication and same-day completion for water heaters and drain repairs. Some reviewers mention pricing concerns and occasional disputes over estimates. There are also a few reports of workmanship issues on larger drain projects.

We had Mountaineer replace our entire kitchen drain line 2.5 years ago. While initially we were satisfied with the service, we are now having to replace the line completely again due to the lack of fall/improper decline. It’s very disappointing considering it cost us several thousand dollars.

Edited to add- after having multiple plumbers look at our issue we have learned that it wasn’t even done to code.

Mountaineer Plumbing was a pleasure to work with. I needed a water heater replaced and scheduling was very easy. A tech was out within a few hours of my request and within the timeframe selected. Excellent communication from the scheduler and the technician, Mike. We transitioned from a tank to a tankless system, which took an entire day. It was a Friday and Mike needed a different part to complete the job. When he finished it was late in the evening and no way to get the needed part that night. He was out first thing Saturday morning, his day off, with the needed part to complete the project. He walked us through everything we needed to know about our new water heater. I highly recommend Mountaineer Plumbing and will definitely call them for any future needs. Friendly, professional, excellent communication, clean and thorough.

Technician came to the house and gave a quote to replace an old sink with a new one that we already bought. The quote: $1,700. To replace a sink and faucet that we already had. That. Is. Ridiculous. When we said we didn't think that was anywhere near a fair price, he got all defensive and rude. He also said it was a double basin sink when it was clearly a single basin sink. No way were we going to pay anywhere near that amount for an install, but even if the price was fair, we wouldn't give him money when he couldn't even tell the difference between a single and double basin sink.

I found a cracked drain in my basement. Roto Rooter wanted to charge me $4,500. I called Mountaineer because they did a great job for me about a week prior with my water heater. They came out within about a couple hours of me calling. For much cheaper than Roto Rooter, they were able to fix the cracked drain (including jacking up concrete), fix some piping under my sink that was not up to code, AND give me a drain cleaning. It was all done same-day, except for the drain cleaning, which they did the following morning.

I also had a home warranty company that was a bit of a pain to work with, but with their help I was able to get the max reimbursement under the warranty for cracked drains. Would recommend. My only complaint is that they didn't have a Mountaineer Plumbing magnet to stick on my fridge. They better get on that!!

Photos of the new plumbing is attached. I've only seen prettier pipes on my Church organ!

I called Mountaineer Plumbing to repair a pipe, and that resulted in my hiring them to REMOVE and REPLACE ALL the hot and cold supply lines in the basement of my duplex. I liked that Matt didn't charge me a 'mileage penalty' for coming to estimate the project. Matt is the owner of Mountaineer Plumbing, and he also worked as on-site project manager on this job. I have attached a picture of one of the supply lines from my 1924 duplex, and you can understand why I wanted to replace all the lines. My tenants were complaining about water pressure issues, and it was time for a capital improvement, an investment in my property. I'm very happy I called Mountaineer Plumbing. Matt brought the project in for the estimated price ... no jacking up the price or complaints. I can't stand when plumbing technicians start whining about problems they encounter on a job and how the original estimate didn't include any additional work. What can I say? Mountaineer Plumbing finished the job as scheduled, even mopping up the floors to leave the basement work area CLEANER when they arrived (I've attached a pic of the basement floor AFTER they cleaned it). The cost of the project was reasonable considering the amount of work involved, and now I am a happy landlord and two sets of happy tenants thanks to Matt and Mountaineer Plumbing. Highly recommend!

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Special Offers

Emergency Service

Emergency service may be available for urgent issues.


Frequently Asked Questions

Yes. The business lists 24-hour availability every day of the week. If you have an urgent leak, backed-up drain, or no hot water, you can call any time to request a visit.

Yes, they handle both traditional tank and tankless water heater installations. Converting to tankless may take longer and can require additional parts or venting adjustments.

Common calls include clogged drains, leaking fixtures, toilet repairs, and water heater problems. They also address sewer line concerns, disposals, sump pumps, and sectioned pipe replacements.

You can call to set a time window, and the office shares updates as the technician is on the way. Many jobs are completed the same day depending on parts and scope.

Technicians review the issue on site and discuss pricing before proceeding. For larger projects, scope and code needs are explained and approvals are requested prior to work.
 Verified Listing

Opening Hours


  • Monday Open 24 hours
  • Tuesday Open 24 hours
  • Wednesday Open 24 hours
  • Thursday Open 24 hours
  • Friday Open 24 hours
  • Saturday Open 24 hours
  • Sunday Open 24 hours

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Business Details


Business Rating
4.60 (1021 reviews) Pro Business
Address
4495 Clay Ave SW, Grand Rapids, MI 49548
Phone
Business Type
plumber

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