Business Profile

Mr. Rooter Plumbing of Grand Rapids

Plumbers in Grand Rapids, Michigan
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Mr. Rooter Plumbing of Grand Rapids

Local plumbing and drain professionals serving Grand Rapids, Michigan with clear communication, courteous service, and attention to detail on every job.

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Why Homeowners Choose This Business

- Open 24/7 scheduling for urgent plumbing needs
- Clear communication on arrival times and pricing before work
- Technicians experienced with drain, sewer, and water heater issues common in Grand Rapids, Michigan homes
- Residential and light commercial service
- Backed by a well-known national network with local ownership

Service Area

Serving Grand Rapids, Michigan and nearby Kent County communities within a standard service radius for timely response.

Active Business Listing

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  • Business details
  • Photo gallery
  • Public contact information
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How This Business Compares

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  • Shows strong customer satisfaction signals based on review quality and volume.

Trust Signals

Emergency Service - Open 24 hours for scheduling and service calls.
Licensing - License #8003782

Services Covered

  Plumbing Services
  Supplier
  Drain Cleaning
  Sewer Line Cleaning
  Water Heater Services
  Emergency Plumbing
  Hydro Jetting
  Sewer Services
  Video Sewer Inspection
  Water Heater Replacement
  Toilet Repair
  Faucet and Sink Repair
  Installations
  Leak Detection
  Repairs
  Sump Pump Service
  Garbage Disposal Installation
  Shower and Tub Repair
  Commercial Plumbing

Common services include drain clearing, sewer line cleaning and inspection, toilet and sink repairs, water heater replacement, leak diagnosis, and fixture installations for kitchens and baths.

Reviews

Customer Reviews

Chantel Chouinard
After our toilet had been clogged and different plumber had tried to unclog it without success. Brandon and Jr arrived with one days notice and were able to locate and fix the problem with minimal trouble. They were very knowledgeable and f…
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After our toilet had been clogged and different plumber had tried to unclog it without success. Brandon and Jr arrived with one days notice and were able to locate and fix the problem with minimal trouble. They were very knowledgeable and friendly during the visit. I highly recommend Mr. Roto plumbing for all of your plumbing needs.
Tim Haylett
Called at 2pm, dispatch called when tech was on his way, tech called upon arrival 1.5 hr after first call. Tech (Charles) explained the process and associated costs (with empathy and understanding). Got to work immediately. Problem solved…
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Called at 2pm, dispatch called when tech was on his way, tech called upon arrival 1.5 hr after first call. Tech (Charles) explained the process and associated costs (with empathy and understanding). Got to work immediately. Problem solved within an hour.

Great communication ; highly recommend.
Joshua Trussler
**Update - The owner called me and insisted on scoping my pipes again. After I told him no, he got mad and threatened me with litigation over this review. DO NOT USE THIS COMPANY - TRIED TO SCAM ME I started with Mr. Rooter in 2024 for eme…
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**Update - The owner called me and insisted on scoping my pipes again. After I told him no, he got mad and threatened me with litigation over this review.

DO NOT USE THIS COMPANY - TRIED TO SCAM ME
I started with Mr. Rooter in 2024 for emergency roots blocking my pipes. They hydro jetted my line and it worked for a year. In October 2025, I had them come back out for the same issue (I had a tree removed so I expected to have this issue until the tree roots rot away). A month later, I had water back-up in my basement so they came back out. They then proceeded to tell my that my pipes were disintegrating, they could see where the "Y" was splitting open and that I was going to need to rip up my floor and replace the cast. I decided to call another company out to take a look and give me an estimate. Not only was one of my pipes never inspected, that they claimed to have opened (the cap was clearly never removed), my pipes were inspected on camera with no signs of damage at all. I saw the "Y" with my own eyes and it looks practically brand new. They also informed me that where Mr. Rooter claimed to have run the camera, it is impossible to even get the camera through the access he claimed. Call a locally owned plumber and avoid this company at all costs or you'll end up paying thousands for work you don't need.
Taylor Johnston
Well, 2026 is off to an interesting start for us. ?? As many of you know, homeownership is so much fun, and we got a taste of it last night. Our neighbors across the street had been having plumbing work done all week long. And yesterday, m…
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Well, 2026 is off to an interesting start for us. ??

As many of you know, homeownership is so much fun, and we got a taste of it last night. Our neighbors across the street had been having plumbing work done all week long. And yesterday, my fiancé was trying to clean our fish tank, and the sink wouldn’t drain. So, he tries to drain the water down the toilet from a bucket and the toilet won’t flush. Then we hear gurgling coming from the drains. Im thinking this has to be related to them having work done.

I instantly try to call all the plumbers in town, but it of course was almost 5pm on a Friday and everyone couldn’t get us in until Monday at the soonest. I was not about to wait all weekend without knowing what was wrong with the pipes.

Mr. Rooter was able to send someone out last night, without charging an extra “emergency service fee” like everyone else was trying to. Brandon and his apprentice were super knowledgeable, kind, and explained everything that was going on to us.

We had a bunch of roots bound into our pipes from allllll of the walnut trees around our house, and there was a cell phone in our pipes. ?????????? we all had a good chuckle about that.

They were here for about an hour, got everything cleaned out and no more worries about the pipes until hopefully after we’re long gone from this place ??????? I just feel very grateful that it was a “simple” fix, and not our pipes being busted or anything.
Noah Bytwerk
Water heater failed at a tenant’s property while I was out of town, and tech Eli handled everything remotely with great communication and professionalism. This was two days after Christmas, and he still found the exact brand I wanted. He se…
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Water heater failed at a tenant’s property while I was out of town, and tech Eli handled everything remotely with great communication and professionalism. This was two days after Christmas, and he still found the exact brand I wanted. He sent before-and-after photos, and the install looked clean and well done. Price was $2,800 for a 40-gallon gas unit installed—I thought was slightly high but what isn’t these days, but overall a very smooth and positive experience. Was able to install same day too!

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Special Offers

Same-Day Service

Same-day service may be available for certain jobs.

Drain Clearing Special

Get a main-line or household drain cleared with upfront pricing.

Call for price
Emergency Service

Emergency service may be available for urgent issues.

Water Heater Replacement Check

Free on-site replacement estimate for standard residential water heaters.

Free estimate
Sewer Camera Inspection with Clearing

Discounted camera inspection when combined with same-visit sewer clearing.

$50 off camera add-on

Frequently Asked Questions

The Grand Rapids, Michigan team is available around the clock for scheduling and service calls. Many customers report same-day responses and clear updates on technician arrival windows. Availability can vary by workload and urgency. Calling ahead is the best way to confirm timing.

Common calls include clogged drains, sewer backups, toilet and faucet repairs, leak checks, and water heater replacement. The team also helps with slow drains, gurgling fixtures, and routine maintenance. If you’re unsure, a quick call can help determine the right visit type.

Technicians typically explain the scope of work and costs before starting. Many reviewers mention receiving clear estimates and options on site. Final pricing depends on the issue’s complexity, parts, and access conditions.

Same-day replacement is often possible depending on inventory, venting requirements, and scheduling. Reviewers have noted prompt replacements with photo documentation of completed work. Call with model and fuel type to check availability.

Yes, the Grand Rapids, Michigan location serves residential customers and many small commercial properties. Drain cleaning, fixture repairs, and water heater services are available for both settings. Commercial scheduling can be arranged to minimize downtime.
 Not Verified

Opening Hours

  • Monday Open 24 hours
  • Tuesday Open 24 hours
  • Wednesday Open 24 hours
  • Thursday Open 24 hours
  • Friday Open 24 hours
  • Saturday Open 24 hours
  • Sunday Open 24 hours
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Business Details

Business Rating
Not Currently Available Not Verified
Address
1345 Monroe Ave NW UNIT 216, Grand Rapids, MI 49505
Phone
Business Type
Plumber
Website
City Page
Plumbers in Grand Rapids, Michigan

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