Kindred Plumbing and Heating, Inc.

Kindred Plumbing provided an estimate for my home warranty claim after two other local companies declined. Their service technicians demonstrated professionalism and courtesy throughout the process. The scope of work included A/C repair, comprehensive ventilation cleaning, air purification system installation, and a complete bathroom renovation with tile and new fixtures. All services were performed to a high standard, and each technician exhibited exceptional professionalism. I am highly satisfied with their customer service and would strongly recommend Kindred Plumbing for residential needs.

The office staff is very polite and always friendly. The technician that came out to my house was very professional, courteous, and knowledgeable about his job. I would highly recommend this company for any and all plumbing and heating issues that you may have.

I don’t very often write reviews but in this case I will make an exception. I made an appointment 2 weeks ago to address a very slow leak under our 5 year old home. The appointment was for today. We’ve confirmed that appointment twice via email at Kindreds request. We’ve been waiting all day for the plumber because Kindred can’t tell you what time they will arrive, just the day. I just received a call to inform us the appointment was cancelled. Kindred wants to reschedule us for two weeks from today. When I asked why, I was told that they had “bigger jobs that were already sold”. I was blown away by what I consider some of the worst customer service I have ever received. Literally a last minute cancellation for a leaking pipe and now the next availability is two more weeks. I was told there was no management I could talk to and I’m left praying this leak stays small so we don’t have a catastrophic failure in the next two weeks. Beware Great Falls. Kindred Plumbing is not a company you can depend on.

I was very pleased with the quick response and service from all of the representatives from Kindred Plumbing & Heating. John came out the very first day shortly after we called with no heat as I had recently purchased the home in Belt, MT. He spent the entire day assessing the needs that should be updated to have the most efficient system for our new home. He and other technicians were out here for 3 days upgrading the heat system as needed and installed central air for next summer. They were all very professional and hard workers and completed the job in a timely manner. They were all very professional and friendly. Thank you Kindred Crew from the Johnsons