Local provider for plumbing repairs, heating and air service, and related electrical work, including generator installation. Known for clear communication from office to field and tidy job sites.
Customers cite quick scheduling, technicians who explain findings and options, and workmanship that is neat and organized. The office staff is often mentioned for clear coordination and follow-through.
Based in Greensboro and serving nearby neighborhoods throughout Guilford County.
Plumbing repairs and fixture installs, drain troubleshooting, water heater service, heating/AC repair and replacement, electrical services, and whole-house generator installation.
Recent reviews note fast response times, with technicians arriving as scheduled and offering clear options and pricing before work begins. Homeowners frequently mention clean work areas and respectful communication throughout the visit. Several reviews reference successful heating/AC fixes and whole-house generator installations. Office coordination and follow-up are also called out as consistent strengths.
Our heat went out in the big ice and snow storm this year (2026). Long story short, we had a great experience with this company. They were speedy, polite, and respectful. They were clean and cleaned up their mess when they left. Project manager whose name was Guy was very helpful. The installers/technicians were great. Thank you very much Kevin, Sebastian, Austin, Alexis, and Dan. We will continue to use this company for all future HVAC and Plumbing needs.
I have used Williams for years for all my HVAC and plumbing needs. They are honest, efficient, and just plain nice people. I appreciate their attention to detail and their willingness to address any questions before, during, and after the service. All service techs have been fabulous--I spent the day today with Austin for plumbing work, and he was absolutely fantastic. From the staff who answer the phone and coordinate services, to the service techs in each specialty, all are professional and kind!
Williams Plumbing, Heating & Air installed a whole-house generator for us and the experience was excellent. The crew was on time, professional, and clearly knew what they were doing. Everything was explained upfront, the work was neat, and the system works perfectly.Having reliable power no matter what the weather does is such a relief. This was a big investment and Williams made it completely worth it. I wouldn’t hesitate to use them again or recommend them to anyone.
The Williams team are always quick to dispatch a repair technician, most recently we had a pluming issue and they were on site within a few hours. The technician gave us several options and prices, and the repairs were made quickly. I use Williams for all my plumbing and HVAC needs because they provide fast results.
We have dealt with Williams Plumbing & Heating over many years for all of our service needs that they provide. We have had excellent professional service in maintenance as well as installation needs. Alex came today. He showed me pictures and answered my questions as he explained everything he had done. This was a real educational experience for me. It was also helpful to know that an electrician is now available as part of your service.Alex was very professional and knowledgeable, which I appreciateIn exceptional Customer Service. We will always continue with Williams Plumbing & Heating.
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