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Business ProfilePlumbers in Knoxville, Tennessee

GoHero Home Services

GoHero Home Services

GoHero Home Services provides residential and commercial plumbing in Knoxville. Its wider home-services team also includes HVAC technicians, electricians and septic professionals.

Last Updated October 1, 2026.

Business Highlights
  • The company is veteran-founded.
  • The company's technicians are licensed, insured and drug-tested.
  • It offers a free estimate and upfront flat-rate pricing with no surprise fees.
  • The company says every repair is backed by a warranty.

Service Area

Knoxville, Farragut, Powell, Hardin Valley, Oak Ridge, Maryville and Sevierville.

Active Business Listing

GoHero Home Services is one of 11 plumbers ProsGrade lists in Knoxville, Tennessee.

Active
Public local listing
Listing details

12 services listed, including Drain cleaning, Drain repair and Plumbing fixture repair and installation. Open 24 hours, 7 days a week. Rated 4.8 from 2,031 reviews.

  • Verified listing details
  • Service information
  • Customer review signals
  • Photo gallery
  • Public contact information
  • Published local profile

How This Business Compares

How GoHero Home Services compares with the other 10 plumbers on ProsGrade in Knoxville, using public Google ratings and review counts.

  • Has more Google reviews (2,031) than 8 of the 10 other Knoxville plumbers on ProsGrade.
  • One of 11 Knoxville plumbers on ProsGrade rated 4.7 or higher from at least 10 reviews.

Trust Signals

24/7 availability shown on public listings; call for current response times and after-hours dispatch.

Services Covered

12 services
  • Drain cleaning
  • Drain repair
  • Plumbing fixture repair and installationfaucets, sinks, toilets, shower fixtures, bathtubs and garbage disposals
  • Water heater repair and installationtraditional tank and tankless systems
  • Whole-home repipingPEX or copper water lines
  • Sewer line servicescamera inspections and trenchless sewer solutions
  • Gas piping servicesleak detection, repairs, replacements and new-line installation
  • Water line services
  • Water treatment services
  • Septic pumping
  • Leach-field repair and replacement
  • Commercial plumbing

Reviews

What customers say

Customers praise the technicians’ professionalism and friendliness, and two accounts specifically note clear explanations. Two customers mention septic service: one says Robert and Landon pumped the system as scheduled; another describes Robert as helpful with maintenance and inspection and says the tank was emptied after more than a decade without service.

Customer Reviews

Tamara Penn

We cannot speak highly enough of Darell W. and his team, Tyler Z. and Ryan S. Our property, The Pennhouse Apartments, has been working with Go Hero for the past five to six years, and we would not trust anyone else with our heating and air needs. Their team consistently delivers exceptional service. They are knowledgeable and reliable and handle every job—large or small—with professionalism and efficiency. In addition to their technical expertise, they are always friendly, respectful, and easy to work with, which makes a significant difference. We truly appreciate the care and attention they bring to every service call. It gives us peace of mind knowing the work is always done correctly. We are grateful for their continued support and highly recommend Go Hero to anyone in need of dependable HVAC services. Thank you to Go Hero for maintaining such an outstanding team. If it were possible, we would gladly give them a 10-star rating.
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Chad Mckinney

Robert and Landon came out as scheduled and pumped our septic. These guys are top notch and I would highly recommend them to take care of all the maintenance needs. They are really punctual and professional, I will use GOHERO HOME SERVICES any time and everytime I’m in need. They keep promises and appointments in every aspect of their business!!! Which is rare these days! The office is amazing and really professional as well! THANKS TO ALL OF YOU!!!
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Ryan Bark

Kevin and Keegan did an excellent job. Communication from the back office was clear and timely, and once they arrived and I explained the issue, they were able to diagnose the problem quickly. They were very transparent and did everything possible to keep the cost as low as they could while still providing the right solution. They pinpointed the issue, explained the fix clearly, and resolved it efficiently. Great experience overall—highly recommend.
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Rye

Robert was excellent. I'm new to the septic system space and he was extremely helpful in knowledge, maintenance, and inspection. He made quick and clean work of our tank with had never been emptied in over 10yrs! Thanks again GoHero for the quick response and professional tech you sent. I will be contacting them for any maintenance in the future. Thanks Again!
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Cindy Moore

Within 24 hours of calling GoHero, Darrel Came out to evaluate, gave a detailed explanation of problem and what we needed. Very professional, friendly, and caring. Offered several options, with estimates. Had no heat during the coldest part of winter storm and ordered what was needed and worked me in to install new HVAC system as soon as unit could be obtained. Came out on Wednesday and had new unit installed on Friday. Stayed as long as it took to make sure the heat was working. Can’t thank this team enough Jacob Kayden and Tyler for caring and working in the cold and dark to make sure we had heat. I feel they went beyond what most companies or anyone else would do.
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Frequently Asked Questions

How does GoHero Home Services price plumbing work?

It gives one price covering parts, labor, supplies and warranties before work begins; the approved price is what the customer pays.

Can GoHero Home Services pull permits?

The company says it can pull the required permits.

Does GoHero Home Services offer financing?

The company lists several financing options, and its promotional financing is subject to exclusions.

How long does whole-home repiping take?

The company estimates that most Knoxville homes can be repiped in 2–5 days, depending on size and layout.