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Business ProfilePlumbers in Knoxville, Tennessee

Paynes Plumbing & Electric

Listed in Knoxville 4.80 (182 reviews)

Paynes Plumbing & Electric

Paynes Plumbing & Electric is based in Knoxville and serves Knox County and surrounding East Tennessee counties. It handles plumbing and septic work, including 24/7 emergency calls, and uses electronic leak detection for slab leaks.

Last Updated October 1, 2026.

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Business Highlights
  • Paynes is family-owned and operated.
  • Paynes says it is fully licensed and insured for residential and commercial service.
  • Paynes offers free estimates and no travel fee.
  • Paynes offers a 100% satisfaction guarantee.
  • Paynes lists Plumbing License #4840.
  • Paynes lists Septic License #13837.

Service Area

Knox County; Anderson, Blount, Loudon, Roane, Sevier, Jefferson, Grainger and Union counties; Knoxville, Alcoa, Andersonville, Bean Station, Clinton, Corryton, Dandridge, Farragut, Friendsville, Gatlinburg, Halls, Harriman, Karns, Lenoir City, Maryville, Maynardville, Norris, Oak Ridge, Pigeon Forge and Sevierville.

Active Business Listing

Paynes Plumbing & Electric is one of 11 plumbers ProsGrade lists in Knoxville, Tennessee.

Active
Public local listing
Listing details

10 services listed, including General plumbing repairs, Emergency plumbing and Slab leak detection and repair. Open 7 days a week. Rated 4.8 from 182 reviews.

  • Verified listing details
  • Service information
  • Customer review signals
  • Photo gallery
  • Public contact information
  • Published local profile

How This Business Compares

How Paynes Plumbing & Electric compares with the other 10 plumbers on ProsGrade in Knoxville, using public Google ratings and review counts.

  • One of 11 Knoxville plumbers on ProsGrade rated 4.7 or higher from at least 10 reviews.

Trust Signals

Listings show 24-hour availability on weekdays and extended hours on weekends; call to confirm current response times.

Services Covered

10 services
  • General plumbing repairstoilets, faucets, sinks, showers, tubs and garbage disposals
  • Emergency plumbing24/7 emergency availability
  • Slab leak detection and repairtrenchless and traditional repair methods
  • Water heater servicetraditional storage, tankless, gas, electric and hybrid systems
  • Water line repair and replacementtargeted section repairs or full-line replacement
  • Gas line repair and installationleak detection, repair and installation
  • Drain cleaningsnaking or deeper pipe cleaning
  • Septic servicestank and drain-field installation and repair, grinder-pump repair, pumping and maintenance
  • Hydro jetting
  • Sewer line repairs

Reviews

What customers say

Customers describe professional, knowledgeable service and clear communication; one emergency customer says the plumber kept her informed while addressing the problem. Another customer says Paynes handled a drain-field relocation, including permits and inspections through seed and straw.

Customer Reviews

Michael Flynn

Next day service by two very professional and courteous technicians, both named Jesse! In and out in much less time than I had anticipated, service area looked better after they left than it had before their arrival. I could not have been more pleased and I will certainly call on them again for any future plumbing needs.
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Leslie Waters

I had to have my drain field relocated. Paynes Plumbing was very knowledgeable and made sure I understood everything. They took care of every detail for me from getting permits, to inspections, ensuring the electrical work this job needed was completed and inspected, all the way to seed and straw. This was a great company to work with and I'll definitely call them for any future plumbing needs.
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Ann

This company responded fast to our needs. I had an emergency plumbing need and found their ad on internet and so relived I got such an honest and professional company that resonded in less than 2 hours, yes, that is right they were at my residence within 2 houra and I live over 1 hour from their office in Knoxville!!! The plumber, Jesse, was very professional! He took care of the problem the same day with over the top professional work, personality, and quality service. He kept me updated and informed of the issue and what he was doing. Quoted me a great price, so there was not a surprise in the end! I can not recommend Jesse or Payne Plumbing services enough. Jesse's services deserve much higher than 5 in rating but unfortunately that is highest star I can give on this rating. This will definitely be our go to business for any concerns in the future. Very Highest Kudos to Payne Plumbing and Jesse!
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National Property Inspections Knoxville

We had a client that needed some help with septic. Their realtor and I tried a few companies before finding Paynes. Ryan was able to come out quickly. He made everyone feel confident in his knowledge. He was great to work with. We look forward to recommending him to future clients as well as using their service for ourselves.
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Annie Motto

This company did an excellent job and was willing to work with us on pricing to make certain the job was done right. When asked to communicate with a family member in another state to explain the type of system he was using, John was more than happy to do so immediately which impressed us and my brother. This company is honest, reputable and was more concerned with a job well done than allowing us to get raked over the coals. When told we had found someone less expensive, he gave us advice such as making sure we saw his license and checked references as opposed to being upset. He also understood our financial situation and adjusted his price to the least he could possibly accept and still pay his crew. I would highly advise hiring this company, even if you found someone less costly. Pride in workmanship and commitment in doing the best you can for others is rare these days. This is a small company that will not take advantage of you and strive to do their very best work. Annie Motto
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Frequently Asked Questions

Does Paynes charge extra for emergency plumbing after hours?

There is no overtime fee or after-hours upcharge for emergency service.

How does Paynes check a gas line before recommending work?

Technicians pressure-test and inspect the full line first. After the work, they pressure-test it again and document the job for code compliance.

Does Paynes offer financing?

Financing through Wisetack is available for plumbing, septic and electrical services.