Local Knoxville, Tennessee plumbing company providing residential and commercial service with emphasis on clear communication and options-based estimates. Known for water heater installs and full water/sewer line projects.
Customers cite respectful communication from the office and technicians, timely arrivals, and thorough walkthroughs before work begins. Crews keep homeowners informed during larger digs or line replacements and aim to leave sites tidy when finished Local experience that helps homeowners across Knoxville, Tennessee compare a more region-aware provider.
Headquartered at 1209 Buchanan Ave, Knoxville, Tennessee, serving Knoxville and nearby communities throughout greater Knox County.
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Services include water heater replacement and installation, water and sewer line repair and replacement, leak detection and repair, fixture installs, drain clearing, and water treatment/softeners for homes and businesses.
Recent Google reviews frequently mention clear explanations of options, no-pressure estimates, and courteous office staff. Many highlight punctual technicians who communicate well throughout larger projects like main or sewer line replacements. Reviewers also note efficient water heater installs and cleanup after work. Pricing is generally described as fair with clarity before starting.
The lady at the office was so polite and pleasant. I refer Joshua and Hector they done a wonderful job, explained everything well. Had our hot water heater put in no time. I recommend this company. Pricing was not bad at all.
There is so many help from Plumbing Authority and there names so I shorten it down to say everyone that took care of me. A job well done. They are one of the best plumbers in Knoxville, Tennessee.Friday March 6th, 2026 Cody and Ryan put in one of the best Water Softeners ?? money could buy. These boys has done excellent work. Fantastic work, too. Outstanding job.Thank you, so much Plumbing Authority.Wednesday March 18th, 2026I was having problems with my Water purifier and the sent Jake out to replace a part to fix it. He's the man. He's above the rest of them. He deserves a raise because he can get the job done. Above the the rest of them.Jake is highly knowledgeable very smart. When calling Plumbing Authority be sure to ask for him.He is fantastic, outstanding, and a out going person, He goes above and beyond ?? his duty. A class A person.He has made me very happy. I don't have to brush my teeth with salt water. Thank God. Very pleased with Plumbing Authority. The Best. A guy like Jake makes it one of the best Plumbing Company's out there. No matter what County your in. Be sure to call Plumbing Authority and ask for Jake. You want be sorry. Hey, the rest of the plumbers are good too.But Jake made me very happy today. No more salt water while I am brushing my teeth.PS - Plumbing Authority needs to wash there Trucks and keep them Clean. Why you ask? I am going to tell you.......,it represents your company, that's why. Austin is a great guy he's another good another best plumber that plumbing Authority has and he is good at what he does
Steven O. from Plumbing Authority was excellent to work with. He was timely, thorough, and clearly very knowledgeable. What I appreciated most was that he never felt pushy — he carefully explained what he observed, laid out several options, and then gave me the space to think and decide without pressure.He takes the time to explain issues in depth so you truly understand what’s going on, which brings a lot of peace of mind. Steven represents the company extremely well and made me feel confident I was dealing with an honest, trustworthy team. Highly recommend Plumbing Authority if you want professionalism, clarity, and respect throughout the process.
Ray and Josh of The Plumbing Authority were excellent, friendly and professional. They replaced my 40’ main water line under ground and under my garage floor where the original line had sprung a leak. A big risky job but they were confident the whole way. I would definitely recommend this company for any plumbing needs. Price was right with many financial options as well. Finished up the job even seeding my yard around the meter! Thanks Ray and Josh for a job well done!
The folks at Plumbing Authority were quick, thorough, friendly, and professional when replacing our sewage and water lines. Ray and Josh were great about communicating with me throughout the process (we had to sacrifice a few raspberry bushes and disassemble the fence to get the excavator in). Work like this isn’t cheap, but it comes with peace of mind that it’s been done very well, to code, and won’t need to be done again for a very long time.
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