Pro Listing

Valley Plumbing, Inc.

Plumbers in Knoxville, Tennessee
Ranked #9 in Knoxville | Grade B-
4.80 (586 reviews)

Valley Plumbing, Inc.

Valley Plumbing, Inc. is a Knoxville, Tennessee-based residential plumber known for responsive scheduling, clear communication, and a wide service range from leaks and drains to water heaters and repipes.

Why Homeowners Choose This Business

Homeowners cite timely scheduling, clear communication on scope and pricing, careful cleanup after excavation work, and workmanship that addresses the root cause of issues. Crews explain options on site and complete repairs efficiently Local experience that helps homeowners across Knoxville, Tennessee compare a more region-aware provider.

Service Area

Headquartered on Kingston Pike in Knoxville, Tennessee and serving nearby communities such as Farragut, Hardin Valley, and Maryville. Call to confirm coverage for your specific location.

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  • Service information
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How This Business Compares

A quick local comparison based on review strength, business detail, and local service fit.
  • Shows strong customer satisfaction signals based on review quality and volume.

Services Covered

  Plumbing Services
  Supplier
  Leak Repair
  Water Heater Services
  Sewer Services
  Water Line Replacement
  Drain Cleaning
  Fixture Installation
  Hydro Jetting
  Septic Tank Pumping
  Maintenance
  Sump Pump Replacement
  Installations
  Water Heater Installation
  Repairs
  Tankless Water Heaters
  Whole Home Repipe
  Toilet Installation
  Faucet and Valve Installation
  Water Filtration Setup

Common requests include leaking pipe and main water line repairs, clogged drains and line jetting, water heater installation and replacement (including tankless), sump pump replacement, fixture installs (toilets, faucets, tubs, valves), and full home repipes. Septic tank pumping and related drain-field services are also reported in reviews.


Reviews

Recent Reviews

4.80

(Based on 586 reviews)

Reviews consistently mention prompt response times, especially for leaks and water service issues. Customers note clear, courteous communication and crews that leave work areas tidy after excavation or pumping. Several describe efficient replacements of sump pumps and water heaters, and thorough work on full-home repipes. Pricing and scope are generally described as well explained before work proceeds.

Valley Plumbing for the Win!!

We had just purchased a home and during the process of moving in, the water suddenly stopped flowing. In desperation we found Valley Plumbing’s website, liked what we saw there, and reached out. They had a crew show up the next day.

Unfortunately I failed to write down their names and have since forgotten the names of the two outstanding individuals that arrived. They displayed a level of professionalism and craftsmanship that was impressive and worth noting.

They did an outstanding job of explaining as they were troubleshooting what had become an intermittent problem. Working in tandem they quickly determined the failure mode and faulty component. After a quick repair estimate, and a relatively swift removal and replacement action, they leak-checked the repair and cleaned up their workspace. They took the time to fully check the operation of the system with me present and thoughtfully answered all of my questions. They showed me the defect within the part they replaced and ensured that I was satisfied with the work performed and the outcome. It was a job well-done by skilled tradesmen at a fair price!

The team from Valley Plumbing, and I again apologize to them for my negligence in noting their names, were friendly, knowledgeable, and respectful. I would not hesitate to call Valley Plumbing and strongly recommend them for your plumbing needs.

Google Review
Cynthia Mason on Valley Plumbing, Inc.

I had a huge leak in my waterline. They came immediately to assess the issue and then dug up and replaced the line. I cannot express my gratitude for their prompt response and repair! The two men that came to dig up the line did an amazing job and left the yard in great condition. Thank you both for your professional and courteous communication!!

Google Review
Tosha McCarty on Valley Plumbing, Inc.

#SepticTankPumping #DrainFieldLineJetting Two very nice, professional, skilled young men came promptly and did the two separate services on our house's septic system. Mason came first to empty the tank; he had the necessary tools to locate the exact underground spot of our septic tank's openings; he was able to shovel dig to it; it being less than 3 feet down. He showed me the high water level at its opening, and after some questions and answers, said there might be a possible blockage(s) in the drain field that could need clearing to help drain and prevent backups into the house later. At my request, he explained more about septic tank systems and the service so I could make my informed decision to have it done with the septic tank pumping. He did his work, then prepped and tidied the two tank lids until the next young man could come from Knoxville with the jetting equipment, then he collected the payment for the first service and left. An hour or so later, the next young man arrived from Knoxville and got to work on the drain field jetting. I was curious about the jetting process and watched ( from a respectable distance) him work an estimated 20 feet or so of green hose or plastic tubing down through the septic tank system; it reminded me of snaking the toilet drain the way he had to work and feed the green hose tubing through it. I'm bad with names, but this young man did explain that my line was good to a point before he did run into a blockage, but thankfully, he was able to work it and break through it until the hose/tubing stopped at the end of the field line. He closed and re-buried my septic tank lids and collected the payment for that service, which matched Mason's quoted price earlier. I am glad that I called Valley Plumbing for service when I did, and that they had an opening to respond as quickly and as professionally as they did. I would recommend Valley Plumbing based on my experiences with their 3 representatives: the lady that took my call for service and the two young men that did the work.

Google Review
Mia Collins on Valley Plumbing, Inc.

Valley Plumbing replaced my sump pump that had failed and flooded my basement. They helped me extract 5 inches of water very quickly as I was on my way out of town. I am so thankful for their help and timely repairs! Would recommend!

Google Review
robert cummings on Valley Plumbing, Inc.

We had a pipe leak which resulted in extensive hime repairs. Logan and his crew completed a complete home repipe, installed new shower trims with valves, set a new freestanding tub, hooked up new faucets, toilets, installed new tankless water heater and water filtration system. He and his crew performed the job with efficiency and excellence. When there was an issue, Logan was easy to communicate with and very approachable. We appreciate his expertise and the excellent customer service this company provides.

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Special Offers

Emergency Service

Emergency service may be available for urgent issues.


Frequently Asked Questions

Recent customer feedback shows frequent calls for leaking or broken water lines, clogged drains, water heater replacements, and sump pump failures. The company also performs fixture installations and whole-home repipes when needed.

Reviews mention septic tank pumping and drain-field line jetting performed at area homes. Availability can vary by schedule and site conditions, so it’s best to call with details about your tank location and access.

Yes, customer reports reference both standard and tankless water heater work, including replacements. Technicians review capacity, venting, and placement to match the home’s needs before installation.

Many reviewers note next-day or prompt scheduling for urgent issues like major leaks or water service interruptions. Actual response times depend on current workload and the location of the property.

Multiple reviews point out careful cleanup after digging and repair, with attention to leaving the area in good condition. Crews also communicate what to expect before excavation or indoor work begins.
 Verified Listing

Opening Hours


  • Monday Open 24 hours
  • Tuesday Open 24 hours
  • Wednesday Open 24 hours
  • Thursday Open 24 hours
  • Friday Open 24 hours
  • Saturday Open 24 hours
  • Sunday Open 24 hours

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Business Details


Business Rating
4.80 (586 reviews) Pro Listing
Address
11826 Kingston Pike, Knoxville, TN 37934
Business Type
plumber

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