Donna Maloney
We’ve always used Action Mechanical and have been happy, now disappointed and will not use next time. Our furnace went out during a cold spell. They found bad blower motor, after installing new blower motor furnace still not functioning. We now have a bad heat pump that needs to be ordered but was told we could use furnace on emergency mode with the new blower motor. We had to insist that they check to see if that would really work, they checked and heating coils didn’t come on. They left without us having heat! We called another company who came out immediately and found 2 limit switches that were bad and replaced them so we could use furnace without being on emergency mode until we could order a new heat pump. New heat pump doesn’t work with blower motor Action Mechanical installed so now have a new blower motor that will be useless. After talking with Action Mechanical we received a small discount but they didn’t acknowledge their lack of experience in troubleshooting our furnace correctly. They thought they approached everything just fine because “blower motor was indeed bad”.