Business ProfilePlumbers in Sarnia, Ontario

Custom Plumbing

Listed in Sarnia 4.20 (76 reviews)(519) 337-1545

Custom Plumbing

Custom Plumbing is a Sarnia plumbing company that has served Sarnia and Lambton County since 1991. It is now in its second generation under Matt Melo.

Last Updated October 2, 2026.

Show all 5 photos

Business Highlights

Family-owned and operated.
Licensed and insured plumbing team.
BBB rated.
Guaranteed quality workmanship.

Service Area

Sarnia, Corunna, Petrolia, Brights Grove, Camlachie, Sombra, Plympton-Wyoming, Point Edward and Forest, as well as Lambton County.

Active Business Listing

Custom Plumbing is one of 9 plumbers ProsGrade lists in Sarnia, Ontario.

Active

Public local listing

Listing details

12 services listed, including Clogged drain clearing, Drain cleaning and Hydro jetting. Open weekdays, closed on weekends. Rated 4.2 from 76 reviews.

Verified listing details
Service information
Customer review signals
Photo gallery
Public contact information
Published local profile

How This Business Compares

How Custom Plumbing compares with the other 8 plumbers on ProsGrade in Sarnia, using public Google ratings and review counts.

Has more Google reviews (76) than 5 of the 8 other Sarnia plumbers on ProsGrade.

Services Covered

12 services

Clogged drain clearingKitchen and bathroom drains
Drain cleaningKitchen sink drains
Hydro jettingHigh-pressure water system for blockages
Sewer system backup repairCamera inspection to locate the cause
Sewer line repair and replacementCracks, root intrusion and joint separation; cast iron, clay, PVC and ABS
Video camera inspectionReal-time views inside drain and sewer lines
Plumbing diagnosis and inspectionWhole-home assessments
Plumbing replacement and installation
Water line repairsLeak detection and repair
Water line replacementsModern materials for aging pipes
General plumbing repairsFaucets, toilets, leaks and valves
Frozen pipe thawing and repair

Reviews

What customers say

Customers praise the team's courtesy and efficient work, and multiple reviewers describe prompt appointments or repairs. One customer with a clogged drain also valued a technician's clear explanation and prevention tips.

Customer Reviews

Alaina Van Boxtel

Welp, just had my first clogged drain. Nothing like a plumbing issue to make you realize how stressful home ownership can be. Lucky for me though, I was referred to Custom Plumbing - and the experience was fantastic! They had someone to my home within a couple hours and fixed in just over an hour as well. The gentleman who came to do the repairs made sure to explain things in a way my non-handy brain could make sense of and gave me some great tips to help prevent a similar issue in the future. Talk about well rounded customer service! Thank you Custom Plumbing. Should I fail to follow these tips - or encounter a new plumbing problem - I know exactly who I'll be dialing.

View full reviewShow less

Nelson DaSilva

Custom Plumbing has been servicing our family since 1991 and has always been there for us. Their staff is polite, tidy and efficient, whether they’re helping with a leaky faucet, toilet, plumbing upgrades or other plumbing needs. Service is always fast, reliable, and done right. We truly appreciate their long-standing support and highly recommend them.

View full reviewShow less

Missy Burgess

I have had Custom Plumbing fix things in my home at least 3 times now. All 3 times they have been courteous, professional and highly skilled. They look for the most economical fix. I am very happy with their service and would highly recommend Custom Plumbing. Thank you for the wonderful response you give. Missy Burgess

View full reviewShow less

Gary Steckley

We were very pleased. Matt arranged an appointment within a couple of days of our call which we were very grateful for. Shannon and Ryan were here on time and very efficient and quick in completing the job. All 3 men were very pleasant to deal with and we would highly recommend this company for your plumbing needs. Definitely 5 Star.

View full reviewShow less

Frank Rodin

We have had 2 plumbing issues in the last few months. I called Custom Plumbing and both times they arrived remarkably quick and exactly when they said they would. The plumbers that arrived were very fast and efficient in fixing the issues. They were both friendly and professional and took the time to answer any questions we had. We are very happy with the service we received, from the initial phone call to the office, to the completion of the work.

View full reviewShow less

Write a Review

Share your experience with this business. Reviews are moderated before they appear publicly.

Frequently Asked Questions

How long does a video camera inspection take?

The inspection is non-invasive and typically completed within an hour.

How does Custom Plumbing check whether hydro jetting is suitable?

Plumbers inspect the pipes by video camera first to confirm hydro jetting is appropriate, then inspect again afterward to verify the line is clear.

Can the company assess a backwater valve after a sewer backup?

After clearing a backup, it can assess whether a backwater valve installation is appropriate for the property.